Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,200 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound is crystal clear. Awesome headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is Crystal clear sound. Very comfortable on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with great design, noise cancellation is very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay noise cancelling , bit tight , but good , will keep em

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Bettter than expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were almost flawless! Would recommend. Got the white pair & was expecting minor stains but none to report

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love great product Quality and battery life super good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is a game changer! Unique design, with this modern looking headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Worth it for a“Open box” for fraction of a price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pristine quality and no scratches or any sign of use on the headphones. To get a discount like this just because it was an “open box” is definitely worth it. And it didn’t smelt anyone did used it before hand. If you thinking about buying max then I wouldn’t look else where. Especially used sites where you can came across not authentic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them and the color

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But i have Beats Studio’s and there really is no sound difference besides the addition of the sound proof tech but the beats already sound block just as good and ive had them 4-5 years ao im just like wow i just have cute pink headphones lol. All in all if you want em get em but nothing crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones with a bad mic

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and connection convenience. I have some issues on call where people are not able to hear me properly. But the music quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max honest review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the Sony momentum 4 and other noise canceling headphones this is by far the best noice cancelling and the clarity on these is great, great base and special audio feels like you’re actually next to the instrument

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. The noise cancelling alone makes them worth it. I get overstimulated in public places and these really help me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Quality Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, best headphones ever!! The quality and design is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing value. But Geek squad refurbished!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new air pod max. Great weight high quality material and amazing sound. Connects to Tv for private movie watching. Love being able to switch between transparency and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was in a great quality and condition came like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple did it again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great quality sound,can’t go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, incredible sound and looks very high-end

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods I have ever owned

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned nearly every generation of airpods and these are by far the best I have ever had. The noise cancellation actually cancels our the noise and I can finally listen to music at the gym or while riding in the car without the annoying backround noise. They are definitely worth the money and I would reccomend them to any music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best noise canceling headphones ever.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best product apple ever created. the pair of used airpods max best buy sent me are like new. the sm5s i bought from amazon broke after a year. these things are built like a tank. thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is insane. I cannot stress how amazing the sound is. I bought a pair of Sony headphones for 120 dollars, which I didn't have any gripes with, but I didn't know what I was missing until I popped them on and pressed play. These headphones are the way Apple justifies being an Apple nerd in the sound quality department.

    I would recommend this to a friend