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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1200 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,200 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, noise cancellation is fire too. I use them regularly in the gym while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones-Great Sound-Great Materials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hessitant given the price. I have no regrets. These sre well made and sound amazing no matter the genre of music. Eveyrhimg from a Zoom call to a concerto, you can’t go wrong. I own the Sony XM5’s, too and honestly i have to give the slightest of slightest nod to these, since most of my devices are in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Geek Squad Certified These Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the box, these units were in great condition and all genuine. A pleasant experience considering the price and amount of counterfeit AirPod Max units floating around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loved them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved buying refurbished still great quality felt like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price. The quality is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love These headphones! the sound and noise cancellation is the best of any headphones I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphone Review 9 months later

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these at first but they are bulky and you can sometimes hear your music through the headphones. The sound quality it’s amazing and so is the color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Save money? Sign me up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished is definitely great if you like to save money. Been using it over a year now and has served me great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy the refurbished instead!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished are more affordable and are basically the exact same as what new ones would look and sound like. They look brand new and sound amazing. Noise canceling is the best with the Air Pods Max, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Would Reccomend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Was sort of skeptical when seeing reviews but I caved in and bought it. Came in on time and came in flawless. There were no visible marks or scratches, came with all original accessories, and was clean. There were no signs of wear and tear aside from the case being just a little dusty. Would highly reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wonderful noise cancelling. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm by no means an expert on earphones...but they work seamlessly with all of my Apple devices, and like I mentioned I am no expert and haven't tried any other brands, but these are amazing with the sound being fantastic to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. The noise cancellation is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. Super comfy and sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same product, lower price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, sound well and look well! I used to have brand new ones … then they got stolen so I opted for a “new” pair but with a lower price point :) they work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound awesome, usability not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good sound, but is a little heavy, not good to expend a lot of time using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    slightly better than airpod pros 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, but our airpod pro 2 get you almost there. I do like them, but it is a heft price for headphones. whether they are worth it is hard to say, but I think I will keep them, for more enjoyable music listening and a more emersive sound when watch movies on my apple tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PRICE, GET THEMM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (I LOVE THEMMMMM) i was a little skeptical at first but once they came in i was so happy with what i had got.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Save money buying used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these used or open box for a discount because of their steep price and I haven’t had any problems with their quality after a couple months of use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of my more favorite investments. The sound is clear and I am able to feel the bass just the way I expected to. Highly recommend these headphones.

    I would recommend this to a friend