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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,192 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Cool Headphones!!! Outside noise is blocked to the fullest!! This an incredible feature for those who have Cochlear Implants!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of thinking it over. I have finally decided to purchase! Don’t regret at all. Works and looks as new. I do workout with them so I would suggest getting covers for them, sweat proof as it will absorb your sweat without them. Best noise cancellation headphones!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GET THEM NOW!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably has been the best $400 I’ve spent all year! I went on vacation to Spain and used them on the flight and didn’t hear a thing!! They are amazing!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted these and Best Buy offered a great deal on these and I’m very happy with them for sound and quality. This was truly a Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I’m going to say, amazing quality all around! So nice I was a little afraid to use them. But the quality was too good not to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max headphones produce amazing sound. With spatial audio, sound comes from all around. They also mesh seamlessly with my other Apple products. Best headphones ever. I actually received my AirPods Max a day earlier than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the headphones work well they’re very good qualit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones work well and a good quality durable excellent sound and I use them to work out while I’m in the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my son, the best gift since the gym is very useful for him at school and he enjoys it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these headphones is OUT of this world. The best headphones i’ve ever owned. cant leave the house without them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some initial hurdles with this, but the AirPods max are one of the best headphones on the market right now. Beautiful sound quality and very efficient noise cancellation. The adaptive audio mode is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancelling out there. Make sure you get them on sale, No different from the new ones. Same sound etc

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love them already!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant buying the refurbished pair instead of the regular ones but the price was a big consideration when it came to picking one. Im SO glad i went with the refurbished because they are in practically brand-new condition AND were cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Certified Refurbished

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 2/3 cost of the price, everything was in brand new condition. On top of that, it came with a nice return/warranty time frame. I would definitely buy another Certified Refurbished product from Best Buy in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, the noise cancellation is perfect for me especially in public transportation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for nearly a month at this point and I am very happy with my purchase. I use them pretty much all day, every day, and I love them. My only gripe is that they are very expensive compared to competitor products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear phones !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for Xmas . The pink color was $100 cheaper , guessing because of the color . My daughter loves them . Great quality and sound proof ! She uses them at volleyball tournaments in between games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    iPhone max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Well, with the price and time and effort to purchase I have nothing bad to say about my experience buying this product is actually earphones that I use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Don’t Waste your Money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about these headphones, but I was let down. The noise cancellation feature is great, and the sound is average. BUT they are very heavy and started to hurt my ears/jaw after 5 minutes of having them on. For the price, I wouldn’t waste your money. I’m sure there are better alternatives, and I will be sticking to my sony earbuds. Hope this helps!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great working headphones. Especially on planes!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality overall! Had to get used to headphones not blasting in my ears but the sound is very soothing quality. Noise cancellation is a beast on Airplane rides! I don’t hear anyone around me. Just my music or entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Max the standard and staple of headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing. I had a pair of Beats Wireless Studio headphones before switching to the Apple AirPod Max. The difference is night and day. From the sound to the detail when you take the headphones off. I won’t buy another set of headphones going forward.

    I would recommend this to a friend