Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Geek Squad Certified Refurbished AirPods Max (Lightning)'s sound quality, condition, and comfort. Many appreciate the battery life, price, design, transparency mode, and color options. However, some customers find the headphones heavy and experience issues with the fit and connection. A few customers also noted that the volume does not go as high as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,192 reviews
  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stayed in my shopping cart for a while I’m glad I finally purchased it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air max headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, refurbished product yet still feels new, unfortunately I did have to return them due to battery not charging but they were able to help me and give me a new pair!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but too expensive for the quality. Came in damaged packaging but the item itself was not damaged in any way. Great discount but original price is not worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THEM

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much!! I use them when studying and at work all the time! They’re amazing, HIGHLY recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Randomly lucky to get a great deal or not

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even when they are original, it might come with a few details like the connectivity, could give you a lil bit hard time to make it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice headphones, they are a little heady tho. If you plan on laying down while using it may slip off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS certified refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished certified GS apple AirPods Max are great I have no damages , they work completely normal and I have no complains about quality. Great headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and it got delivered in good shape!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and it hasn’t given me any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too expensive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is great but they don’t have much bass and they pinch my head a little

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    meh!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good! of course they’re cute, but that was about it. i got these so i could have two pairs of headphones, but these were just uncomfortable and the sound was not good. they were too big and noise cancellation was bad, i got a headache after wearing them for 1 hour. i have the newest air pod pros and those are miles better and very comfortable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not for daily usage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets scratched and damaged easily and is relatively heavy. Hurts my neck when wearing for an hour or longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent condition

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with original box and even with remaining warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, everything came as decribed and works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The AirPod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever i like it so much so help me in everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sooo goooood like 1 missasipi no 3 missisipi that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I was able to fix an issue with the team the minute there was a problem with the headphones. Very thankful to the team for helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aesthetic and sleek definitely love the black but want silver too i wonder when they dropping the next version of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green AirPod Max

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite color and perfect for working out. Goes over my head comfortably and adjustable to your head size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of refurbished headphones.. can’t say enough good things about them. I have had no issues with them would highly recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product in great condition was delivered exactly as described on time.

    I would recommend this to a friend