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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Geek Squad Certified Refurbished AirPods Max (Lightning)'s sound quality, condition, and comfort. Many appreciate the battery life, price, design, transparency mode, and color options. However, some customers find the headphones heavy and experience issues with the fit and connection. A few customers also noted that the volume does not go as high as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,192 reviews
  • Rated 5 out of 5 stars

    Good as new.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Saved myself $150 by buying refurbished. Look and operate as good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished perfection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. No flaws, just as good as new! Love them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never seemed to really work, believe it was an Apple issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2nd pair. Still in love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so much that I purchased them 2x. The first ones died. I was bummed. Had to have the again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great product but ruins my hair , i prefer the air buds but will def buy these for fun

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome disclunt but no best buy warranty on refur

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was awesome looked brand new but one issue, best buy total tech warranties dont cover refurbished product. No way i was jeeping 400-500 dollar headphone without any kind of warranty besides a 90 day apple one. Woukd recommend if you wish to roll the dice with no warranty it will be great for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The best one ever. I recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. , all good , sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using my AirPods so far. It’s like a brand new AirPods and didn’t pay the full price. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, I had no issue with connection and I also was able to receive Apple care on them !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for my bf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got some for myself and like them, my bf wanted some too so i got these for him and he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great very loud Best Buy is the Best Air max very loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Apple headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves the headphones and has recommended to his friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with it at all!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried since they weren’t brand new but they were perfectly fine and i haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEATS BY DRE VS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a beat by Dre but it ok for an apple airpadmax

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time and even quicker than expected. Was packaged and received in amazing quantity!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente . I use every day . The best I have all my life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent the wrong item,i had to go out my way to go to the best buy store to trade them in but they didnt have them in stock so i wasted my time but i got a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good! However it says that the old owner can still track it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in looking brand new. Excellent purchase!!!!!

    I would recommend this to a friend