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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1192 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Geek Squad Certified Refurbished AirPods Max (Lightning)'s sound quality, condition, and comfort. Many appreciate the battery life, price, design, transparency mode, and color options. However, some customers find the headphones heavy and experience issues with the fit and connection. A few customers also noted that the volume does not go as high as they would like.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,192 reviews
  • Rated 5 out of 5 stars

    Worked like a chalk

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a chalk; never a doubt that it was refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you my son love them they look awesome he been wearing them non stop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great would buy it again. Came in the original case and looked like new.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 19 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped connecting after 19 months of ownership and won’t factory reset. 7 months out of warranty. Brought into Apple Store and the only option is to send into repair and would cost $300 ($150 per ear). Genius Bar guy said this is a common issue for these. Considering they cost almost $500 this is beyond sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! From the beginning to the end the service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones Apple review Airpods max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and perfect for ur girl friend who needs new headphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wear these all day every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flippin love these! the feature of transparent mode is super ideal for big headphones like this.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for my head good quality headphones thought

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing but start to hurt after a couple of hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these!! Great product, sound is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend to anyone looking for a really good gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. My son received them as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love to uss them , thanks best buy!! no problems everything is super fine !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couple of dents and scratches but works perfectly fine and still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good my granddaughter wanted this for the last 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them… these are a great gift and would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did just what I wanted!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones excellent. Costumer service was excellent, first pair stolen during delivery/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked exactly how described, would recommend to anyone who loves a great listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod max refurbish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it especially for it to be refurbished. Fresh out the pacj

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, arrived early! Love them! Love that I got them for a deal even more!

    I would recommend this to a friend