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Customer Ratings & Reviews

Your price for this item is $160.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product still good as use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great is made by Apple, Apple makes the best headphones for everybody and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good at the refurb price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones are the price i paid but they are overpriced at msrp and already outdated with the lightning port and h1 chip. Apples transparency mode is head and shoulders above the competition though, and the build quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Not the best to run with though. Works great when sitting still, but adding physical activity, ie running or weightlifting they fall off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great for Music & Good for Calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and hold a good charge. My best experience is when listening to music. Unfortunately, with some phone calls the Bluetooth struggles to maintain a functional connection for call clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with these headphones. The noise cancellation is a great feature. I can do workouts okay the size does not interfere.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Air pods pro max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them and was wondering if it would be a scam. When I opened them, they looked brand new and didn’t have any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the charge lasts a long time. Have really enjoyed these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it sound works just good charge last long time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great AirPods Max!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice refurbished headphones for a good price! They work perfectly and the battery life is great. They only thing that I don’t like about them is that they give me headaches sometimes. The fit is a little tight, personally.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a bit surprised with how great of condition this was in, I have been using them for awhile and they are just as good as new. I am so happy and would 1000% recommend purchasing this item to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked amazing I truly did love them I got refurbished and they look brand new sound amazing I highly recommend money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much! Came practically brand new, work perfectly, outstanding condition, and quality. Def recommend if you are looking for some overhead headphones with great noise cancellation!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    most goated refurbished airpod maxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfortable and sounds so good. i’ve been burned by used airpod maxes before but these work perfectly fine. if there’s any criticism it’s just the cleaning and maintenance that can be a lil cumbersome, but overall, fantastic headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Works like it came from apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah these didnt have the fancy plastic wrap around the box, but they came in perfect condition and sound amazing. I was scheptical about buying refurbished at first, but i was pleasantly surprised when both pairs of headphons arrived

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great! (if you have a smaller head)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelling, however I can’t keep them as they do not fit on my large head. The clamping pressure and lack of extended adjustment makes them uncomfortable for more than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones refurbished and they are just like I bought them new from the apple store. It was my first ever refurbished purchase and I was skeptical at first. No problems and I’ve had them a year already! They also came with an existing apple care warranty from the previous owner that transferred to me for an additional 10 months!! Great purchase. I also get the geek squad protection for every purchase just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for everyday use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using the headphones. They have a great sound. They do weight a little bit more than I would have liked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, came in and they were looking like new product

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good but not good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones especially to style with if into fashion, only downsides is the weight, while trying to play basketball they tend to lean back and feel like they are going to fly off your head, and they tend to get moist in the inside of the ear covers, Idk why? and the main is the price, if they where under $250 they’d be bonus points

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again with this product. The sleek design matches with the crisp sound quality and that adds up to an amazing product. Only complaint is the slight heaviness of the headphones but definitely worth it!

    I would recommend this to a friend