Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Maxs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are really good quality and you can barely even tell that they were refurbished!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta admit, I was skeptical about purchasing these as I typically don’t spend this much on headphones. But happy I did. The sound is incredible and the bass is nice and deep. I also make calls on them and people say it sounds great on the receiving end. I have worked out with these and have a bald head and they are fine except when laying down as they tend to slide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy!!!’

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best, especially when my children are crying and whining so I can ignore them. Buy these headphones they make the world silent and cut everything you don’t wanna.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just as new. They didn't had the accessories but I’m very happy with my purchase. I would recommend them since they’re pretty cheaper and they really look new, mine didn’t had a single scratch!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good cop I definetly reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Shipping Good Price Good Quality No Brainer People Lock In

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is the best stuff. Very comfortable for use. And perfect design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Airpod Max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never one for over the ear headphone but these are great and very fashionable. The noise cancellation is crazy and the only complaint would be that they are a bit heavier than expected but overall a really great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good airpot MAX- got it refurbished as new

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very top of the line for apple airpod max. I got it refurbished, good as new.Highly recommend for regular listeners. I gave 4 stars, because I found 2 better ones for audiofile: the Bowers & wilkins P7 and the Bowers & wilkins P8 if you can afford it on sales, These last 2 will show each separate music instruments like in a TRIO OR a Quartet. I still highly recommend this airpod max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Only with it you have apple products all over

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew going into these headphones that there were cheaper and better options out there. But I have apple products all over so decided to go with these for the ease of connectivity. So far I like them. Sound quality is great. Downsize is that they tend to slip off when I’m laying down listening to music and my ears sweat a lot with these on. I have to give the pads a quick dry before putting them away. Lastly the noice cancelling works a little too well. Everytime I use it I feel like I’m in an empty bubble where only my music is heard. This unfortunately causes some nausea. After googling it, I am a few people out there that noise cancellation doesn’t sit well with them with any headphones so I don’t use this option.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to purchase this for a while now and finally saw a good deal. Great noise cancelling feature. Comfortable on the ears. Fashionable and sound is lit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Condition

    Rated 5 out of 5 stars

    Amazing refurbished purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, feel like new headphones, have not noticed any scratches or problems with battery. Great product and would buyrefurbished from best buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i think one of the best apple product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max redefine premium audio. With impeccable sound quality, adaptive EQ, and active noise cancellation, they deliver an immersive audio experience. The sleek design, comfortable fit, and intuitive controls make them a luxurious yet practical choice. AirPods Max: where style meets superior sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was over the MOON! Great purchase!!! I’d add the airplane adapter to really make this gift special!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely worth the price!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is obsessed with these headphones. He doesn’t leave the house without them. Yes, they are a bit pricey but the quality is there, the sound is amazing and they’re comfortable on his ears. Other sets have caused headaches for him but these have yet to do that and we’ve had them for months now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another Apple Winner!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refurbished product. Zero issues. Work as new. Incredible sound properties and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing in looks to quality of audio except I feel them heavy while using them on a long distance jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peak

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of having seamless integration between all Apple products is the consistent leg-up that makes them a standout. The transparency mode makes it easy to work and still hear eveything in your surroundings. Noise cancellation mode makes uou disappear into whatever you are listening to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I just wish Apple made them a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Save a buck buy refurbished!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good buying refurbished. They are heavy but sound quality is elite. Definitely recommend buying from the refurbished program

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Airpod Maxess

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone does what it needs too the noise cancelling A1 omg. Only problem with it was that after a few months the connectivity was a lil issue but overall amazing purchase and same quality for 200 dollars less 10/10

    I would recommend this to a friend