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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,184 reviews
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    GeekSquad certified works like brand-new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product insane sound quality was expecting minimal signs of use due to it being refurbished but they did an excellent job, feels brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation its really good and the color its pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good!! love the quality. very cute and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, with good battery life even while using active noise cancelling. Does very well at drowning out background noise, even in crowded places like the airport and airplanes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ANC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best noise cancelling on the market. Incredibly comfortable. Amazing sound.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Bought used, saved money, excellent purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone as a gift, received the package on time and it was in the original box in a mint condition. I couldn’t find any signs of use on it. My wife have been using it for the last six months and ahe is so happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Noise cancellation is fantastic, the ear pieces are comfortable, the sound is good quality. Headphones are a bit heavy though - no issue if you’re using it for work or travel, but might be harder for workouts

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Max are still the king of ANC headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the AirPods Max in the past and they are by far my favorite pair of ANC headphones. They sound great, work well with all of your Apple products, and are the most comfortable in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great sound but heavy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but they’re heavy to wear, also bulky to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good looking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love the audio and how it looks. Only 4 stars because the case is big and you can’t fold them. And mostly because in the airplane I thought they will completely cancel all the noise but it’s a small difference between these and my AirPods Pro

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how the headphones feel around my ears and how they kind of suction on them. The active noise cancellation is really good and these headphones are super comfortable on the head part too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid but not worth the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with everyday wear and working out. Audio quality is good and noise cancellation is good as well. Solid headphone but not worth the price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound!! I use these for traveling, the noise cancellation is great, the sound is crystal clear, they stay charged for long periods of time and connects easily to my devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason its a 4 star and not a 5 is its not water/sweat proof which meaning this isnt really great for workout. I had to buy $20 swear resistant ear covers in order to use it which isnt that bad but still. Other than that, when walking, gaming, music and all those non sweat things its a really good headset. Used it on an airplane and its amazing the noise cancellation makes it feel like the airplane is not making ANY Sound. To sum things up, these headphones are good for people that want to use it for chill activites and not the best for people that workout unless you get the extra covers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking rich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished item but works perfectly it sleek design is great for aesthetics

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was in a great quality and condition came like brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great but loose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. By far the best noise canceling headphones I have ever tried. The only issue is they fall off my head very easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The quality is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is so good I love it so much I love all the different color it sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    So Fresh & Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect seamlessly, they’re very stylish, comfortable, and the noise cancellation feature is awesome. I just think that they are a bit pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    AP max refurbished.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great stills looks like new and at a good price.

    I would recommend this to a friend