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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,184 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No more air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort on my ears. My ears feel safe and i love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Love them, but not necessary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love apple, but for the price point these headphones are nothing more special than any other. The sound quality is something I have to give props too, aswell as the ability to toggle noise cancellation. However, they do not stay put on your head very well. Not only that but they are bigger around smaller headed individuals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same product, lower price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, sound well and look well! I used to have brand new ones … then they got stolen so I opted for a “new” pair but with a lower price point :) they work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Save money buying used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these used or open box for a discount because of their steep price and I haven’t had any problems with their quality after a couple months of use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re awesome!! Good sound and sleek design. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silly comfort, great base, stupendous noise canceling , love these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Great sound, but some drawbacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but some drawbacks. Only works with Apple environment, you can make it work with other non Apple products, but the experience won’t be the same. They feel heavy on the head. They are good for a isolated listening experience with your Apple products. Also, great for traveling on flights. They come with the Apple price tag.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Weight

    Rated 3 out of 5 stars

    Big and heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too big for my head and very heavy. The sound and noise canceling is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Condition

    Rated 5 out of 5 stars

    Great value, fantastic sounds, & great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after my daughter a new pair. Fantastic condition & really comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sounding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and the sound now that Apple is streaming in lossless and Dolby Atmos. Superb sound and Nosie cancelling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of my more favorite investments. The sound is clear and I am able to feel the bass just the way I expected to. Highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them and the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But i have Beats Studio’s and there really is no sound difference besides the addition of the sound proof tech but the beats already sound block just as good and ive had them 4-5 years ao im just like wow i just have cute pink headphones lol. All in all if you want em get em but nothing crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy the refurbished instead!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished are more affordable and are basically the exact same as what new ones would look and sound like. They look brand new and sound amazing. Noise canceling is the best with the Air Pods Max, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is Crystal clear sound. Very comfortable on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound is crystal clear. Awesome headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my air maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. Great noise canceling and really good sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love great product Quality and battery life super good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay noise cancelling , bit tight , but good , will keep em

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Epic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad ftw! Headphones are in great condition and sound awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Worth it for a“Open box” for fraction of a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pristine quality and no scratches or any sign of use on the headphones. To get a discount like this just because it was an “open box” is definitely worth it. And it didn’t smelt anyone did used it before hand. If you thinking about buying max then I wouldn’t look else where. Especially used sites where you can came across not authentic.

    I would recommend this to a friend