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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,195 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great sound quality! Travel friendly as well, great for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Great for Music & Good for Calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and hold a good charge. My best experience is when listening to music. Unfortunately, with some phone calls the Bluetooth struggles to maintain a functional connection for call clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another Apple Winner!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refurbished product. Zero issues. Work as new. Incredible sound properties and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing in looks to quality of audio except I feel them heavy while using them on a long distance jogging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has made travel THAT much better! Highly reccomend and very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Max Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent head phones. Awesome sound system. Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Save a buck buy refurbished!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good buying refurbished. They are heavy but sound quality is elite. Definitely recommend buying from the refurbished program

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Not the best to run with though. Works great when sitting still, but adding physical activity, ie running or weightlifting they fall off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy!!!’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best, especially when my children are crying and whining so I can ignore them. Buy these headphones they make the world silent and cut everything you don’t wanna.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I just wish Apple made them a little louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never been more confident about a purchase! These headphones have changed my perspective on music and have been with me for 3 years now and they still feel and work as if they are brand new! Thanks to the team at best buy I was able to do the same day pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with these headphones. The noise cancellation is a great feature. I can do workouts okay the size does not interfere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great AirPods Max!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice refurbished headphones for a good price! They work perfectly and the battery life is great. They only thing that I don’t like about them is that they give me headaches sometimes. The fit is a little tight, personally.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a bit surprised with how great of condition this was in, I have been using them for awhile and they are just as good as new. I am so happy and would 1000% recommend purchasing this item to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    most goated refurbished airpod maxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so comfortable and sounds so good. i’ve been burned by used airpod maxes before but these work perfectly fine. if there’s any criticism it’s just the cleaning and maintenance that can be a lil cumbersome, but overall, fantastic headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Works like it came from apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah these didnt have the fancy plastic wrap around the box, but they came in perfect condition and sound amazing. I was scheptical about buying refurbished at first, but i was pleasantly surprised when both pairs of headphons arrived

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great! (if you have a smaller head)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelling, however I can’t keep them as they do not fit on my large head. The clamping pressure and lack of extended adjustment makes them uncomfortable for more than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod Maxs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones are really good quality and you can barely even tell that they were refurbished!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked amazing I truly did love them I got refurbished and they look brand new sound amazing I highly recommend money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again with this product. The sleek design matches with the crisp sound quality and that adds up to an amazing product. Only complaint is the slight heaviness of the headphones but definitely worth it!

    I would recommend this to a friend