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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,195 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for wifeys birthday, she loved it. The sound balance, noise cancellation is optimal

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Max Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is a game changer! Unique design, with this modern looking headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same product, lower price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, sound well and look well! I used to have brand new ones … then they got stolen so I opted for a “new” pair but with a lower price point :) they work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy the refurbished instead!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished are more affordable and are basically the exact same as what new ones would look and sound like. They look brand new and sound amazing. Noise canceling is the best with the Air Pods Max, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, incredible sound and looks very high-end

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Quality Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, best headphones ever!! The quality and design is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods I have ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned nearly every generation of airpods and these are by far the best I have ever had. The noise cancellation actually cancels our the noise and I can finally listen to music at the gym or while riding in the car without the annoying backround noise. They are definitely worth the money and I would reccomend them to any music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple did it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great quality sound,can’t go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm by no means an expert on earphones...but they work seamlessly with all of my Apple devices, and like I mentioned I am no expert and haven't tried any other brands, but these are amazing with the sound being fantastic to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Save money buying used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these used or open box for a discount because of their steep price and I haven’t had any problems with their quality after a couple months of use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find myself using these once in a while and the noise quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is insane. I cannot stress how amazing the sound is. I bought a pair of Sony headphones for 120 dollars, which I didn't have any gripes with, but I didn't know what I was missing until I popped them on and pressed play. These headphones are the way Apple justifies being an Apple nerd in the sound quality department.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are one of my more favorite investments. The sound is clear and I am able to feel the bass just the way I expected to. Highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones-Great Sound-Great Materials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hessitant given the price. I have no regrets. These sre well made and sound amazing no matter the genre of music. Eveyrhimg from a Zoom call to a concerto, you can’t go wrong. I own the Sony XM5’s, too and honestly i have to give the slightest of slightest nod to these, since most of my devices are in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wonderful noise cancelling. Comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Would Reccomend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. Was sort of skeptical when seeing reviews but I caved in and bought it. Came in on time and came in flawless. There were no visible marks or scratches, came with all original accessories, and was clean. There were no signs of wear and tear aside from the case being just a little dusty. Would highly reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best headphone for the money . It has memory to connect multi devices once you put in your ears . Clear and full sounds. It was expensive but i got refurbished at $ 340.00 ( factory guarantee).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but in a few mounths the air pods max is falling to my head

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit, Weight

    Rated 3 out of 5 stars

    Big and heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is too big for my head and very heavy. The sound and noise canceling is great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    slightly better than airpod pros 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, but our airpod pro 2 get you almost there. I do like them, but it is a heft price for headphones. whether they are worth it is hard to say, but I think I will keep them, for more enjoyable music listening and a more emersive sound when watch movies on my apple tv.

    I would recommend this to a friend