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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,195 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods (BostonSteve)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I have bought and owned. Great quality. they sit comfortably in place and do not move around. The noise cancelling and headset control are very good imo.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money. Super comfy and sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancelling out there. Make sure you get them on sale, No different from the new ones. Same sound etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING PRICE, GET THEMM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (I LOVE THEMMMMM) i was a little skeptical at first but once they came in i was so happy with what i had got.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Name brand means paying more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, great sound, long battery life. Apple is just expensive and you are paying for a name brand, you could get similar ones for a fraction of the price. The microphone is also spotty and people cannot always hear me when on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Slay headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! The battery life on them is long, in addition they are so soundproof! Highly recommend, plus best buy always offers the best discounts on these as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my air maxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. Great noise canceling and really good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Ever Bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They sound amazing and build quality is great. They integrate perfectly with all my other Apple products. The sound cancellation and transparency mode work great during my train commute and walking around the city. Definitely one of Apple's best executed devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid headphones! I still prefer my Airpod Pros 2 for noise cancelling but these are great for using around the house or connecting to your AppleTV to watch a movie. Definitely buy refurbished as they are ridiculously expenseive and the case isn’t great so buy a hard cover one from Amazon. I love all Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation but needs work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older model so Lightning not USB-C. And needs silly case to turn off. Should have an off button for better battery savings. Great noise cancellation though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these to my daughter, and she was absolutely overjoyed when she saw them. “It was the best birthday gift ever”, according to her. These are great for flights, long car rides, and just putting on when you want to think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves them. she takes them everywhere that will let her use them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good but too Expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for work thinking the microphone would be good to use for work in a busy office but i often got feedback that it sounded like i was underwater. The comfort was great, sound was great. The case is just dumb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loveeeeeeee

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very good sound quality. Definitely would recommend to anyone that likes to work out with good headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! Little heavy but I love the style and the noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price for some great headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for some high end headphones. They came in their original box and you couldn’t tell that this was a refurbished pair. One of the best purchases I made all year.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound… will recommend to anyone. Fits perfectly on my small head

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple a day

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but just so darn elegant, and the sound is amazing,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of thinking it over. I have finally decided to purchase! Don’t regret at all. Works and looks as new. I do workout with them so I would suggest getting covers for them, sweat proof as it will absorb your sweat without them. Best noise cancellation headphones!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Max headphones produce amazing sound. With spatial audio, sound comes from all around. They also mesh seamlessly with my other Apple products. Best headphones ever. I actually received my AirPods Max a day earlier than expected.

    I would recommend this to a friend