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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1195 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,195 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Total immersion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple headphones are amazing. I bought them refurbished from bestbuy and they are like new. The shipping was fast and the delivery was excellent. The noise cancellation on the head phones are amazing. Its well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Don’t Waste your Money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about these headphones, but I was let down. The noise cancellation feature is great, and the sound is average. BUT they are very heavy and started to hurt my ears/jaw after 5 minutes of having them on. For the price, I wouldn’t waste your money. I’m sure there are better alternatives, and I will be sticking to my sony earbuds. Hope this helps!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Airpods max refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones, I bought them refurbished for me nicely, but sadly, they come with some connectivity issues, so I going to return them to get new one with apple care, more money but peace in mind

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleek with Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had the silver headphones that we purchased as new. These were purchased as refurbished for my son and have the same quality and are like new. We love the noise cancellation, surround sound and the sleek style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Active noise cancellation go brrr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones although the padding seams took some damage from excess sweat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones. Best one I’ve used so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My First AirPod Max.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product I received was almost like a new Device with a very small amount of usage sign. Sound Quality, Battery Backup everything is like what we expect from a brand new product. On Top of this, I received 6 month brand warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good hecking headphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, no issues. The noise cancellation is so cool and the dial for the volume is nice and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pro nax

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them you can tune out any noise that’s in the back ground

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods Max refurnished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely refurbished is the way!!! Don’t spend your money on full price, mines came in perfect conditions and the life batteries is the same exact as the full price one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredible. The build quality is great and although to hold it feels heavy, its not heavy on the head and very comfortable on the ears. Will get my wife a pair for her birthday for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphone! Got them for my fiancé for her birthday! She loved them as well, very comfy and well fitted! Got them fast as well! Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbished AirPod Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods were refurbished and appeared to be in good working condition. However, the ear tabs appeared to be a bit dirty for my preference so I did return them and get a brand new pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I was so happy with my purchase. The sound is gear as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and I like the way they interact with my apple tablet and Iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That earphones makes my life better now I can listen music with amazing sound & noice cancellation the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you go out for travel or don’t want to hear any noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can’t color match apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How does apple make blue headphones that doesn’t match the blue iPad. I’m upset about this one so I had to return only for that reason. Other than that great headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Maybe just shell out extra for new ones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few issues since evidently the previous owner didn't remove Find My on them. They do sound good and they don't look used, but I've had to take them back a couple of times for repairs. I've not had brand new ones, so maybe they have the same issue. So far, Apple has helped out, but I'm thinking they may have to replace them with a new pair if the issue can't be resolved. The price was better, but it would probably be less trouble buying new ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my son, the best gift since the gym is very useful for him at school and he enjoys it.

    I would recommend this to a friend