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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,187 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Yes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but not worth the money. They’re good but could be better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Aming headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product by apple. A little too heavy and battery lasting not too long but over all , a great pair one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones. The sound quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. I bought them for my son who is in college and he just told me he loves them so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got the refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a bit worried because they wouldn't turn on when I first got them but after resetting them, they were good as new. They did smell a little weird though so I washed and disinfected the earpieces before using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift Birthday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift for my daughter and it was a huge success. Her happy face and excitement when she received them justified the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great audio awful warranty/quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mine for less rhem 10 months and they stopped working all together and then apple said i had to pay $300 on top of the 600$ i already paid due to a scratch on the exterior. It was very minor but absolutely ridiculous. Would never buy new again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have changed the game for me! My husband purchased a pair and I used them from time to time and finally decided to pull the trigger. I use these for literally everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome. I love it. However somehow the acrive noise cancellation was not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones - great deal - love best buy and their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm just throwing my hat in for a gift card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just here for the gift card, but actually these Airpods are worth the money. Would definitely recommend getting them refurbished because that knocks the price down significantly for no real tradeoff--I got the box and accessories as well as the essential Apple box opening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em, got em for a steal too. Solid lick on em mate.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches and no effects yet, they came very protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent sweetness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever. I prefer them to in ear buds due to sensitivity issues. The noise cancelling is INCREDIBLE. Take it with you on an airplane and you’ll see how good it is.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Refurbished great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset,good price.I found them to be little heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product with great quality! It didn’t disappoint! It’s all I expected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but stopped working two months in. Will work on and off, but not consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw reviews that may have discouraged me from this purchase, but this was not my first rodeo with Best Buy geek squad. They have done a great job with cleaning and distributing great products. Sorry for customers misfortunes, but im satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Awesome sound and clarity. Easy to set up and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphone for music and calls

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Offer quality sound and phones calls are crisp and good quality too

    I would recommend this to a friend