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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1196 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,196 reviews
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw reviews that may have discouraged me from this purchase, but this was not my first rodeo with Best Buy geek squad. They have done a great job with cleaning and distributing great products. Sorry for customers misfortunes, but im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves his headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. I bought them for my son who is in college and he just told me he loves them so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent sweetness

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever. I prefer them to in ear buds due to sensitivity issues. The noise cancelling is INCREDIBLE. Take it with you on an airplane and you’ll see how good it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is awesome. I love it. However somehow the acrive noise cancellation was not working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and build. Can’t believe I waited so long to purchase these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New toy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase the headphones are really comfortable and the sound is great. I bought them as is open box inspected by the geek squad. Purchased Apple care for like $65 bucks well worth it for the piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but stopped working two months in. Will work on and off, but not consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones - great deal - love best buy and their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product with great quality! It didn’t disappoint! It’s all I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPods Max-Green

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box! I also purchased refurbished and it was a great decision I didn't have any issues with syncing to my apple Iphone and i saved money as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son, and he loves them! I chose refurbished cause he loses everything, so I chose to save money. These are fantastic! And, a much better price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered a great pair of AirPods Max, I had no issue getting them out of the box and setup. I am an audio engineer and getting the apple lighting to 3.5mm cable left me no issue using these for sound mixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em, got em for a steal too. Solid lick on em mate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Barely refurbished.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These should be considered straight used and not really refurbished. Box was barely intact, and headphones were noticeably dirty. It’s definitely rough for a “certififed” refurbished product. Ive seen other people complain that theyre getting pairs still connected to other peoples accounts which is insane. Only upside is that the headphones do function as intended (at least my pair does). But its certainly not worth it even for the reduced price point. If you can just wait for a sale and buy a new pair.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great not bad for reburb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic sides of the ear cups a little scuffed up, not bad everything works great. Saved a nice piece of change going refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but still good as new. Sound quality is on par with song. Very comfortable on the head and ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a new pair and refurbished. I don’t notice a difference other than i spent more out my wallet than I did for the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with…..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones. The noise canceling is phenomenal. However not suited for gym use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I fly all the time for work and these make my flight so much more enjoyable. I put them on and all the noise disappear! the nest headphones I've ever owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as refurbished headphones. They work fine, but no instructions or box.

    I would recommend this to a friend