Customer Ratings & Reviews

I saw reviews that may have discouraged me from this purchase, but this was not my first rodeo with Best Buy geek squad. They have done a great job with cleaning and distributing great products. Sorry for customers misfortunes, but im satisfied.

Best headphones ever. I bought them for my son who is in college and he just told me he loves them so much

My favorite headphones ever. I prefer them to in ear buds due to sensitivity issues. The noise cancelling is INCREDIBLE. Take it with you on an airplane and you’ll see how good it is.

The product is awesome. I love it. However somehow the acrive noise cancellation was not working.

Amazing sound quality and build. Can’t believe I waited so long to purchase these.

I’m very happy with my purchase the headphones are really comfortable and the sound is great. I bought them as is open box inspected by the geek squad. Purchased Apple care for like $65 bucks well worth it for the piece of mind

Great headphones but stopped working two months in. Will work on and off, but not consistently

great headphones - great deal - love best buy and their service

It was a great product with great quality! It didn’t disappoint! It’s all I expected!

Works great right out of the box! I also purchased refurbished and it was a great decision I didn't have any issues with syncing to my apple Iphone and i saved money as well!

Bought these for my son, and he loves them! I chose refurbished cause he loses everything, so I chose to save money. These are fantastic! And, a much better price!

Best Buy delivered a great pair of AirPods Max, I had no issue getting them out of the box and setup. I am an audio engineer and getting the apple lighting to 3.5mm cable left me no issue using these for sound mixing.

Love em, got em for a steal too. Solid lick on em mate.

These should be considered straight used and not really refurbished. Box was barely intact, and headphones were noticeably dirty. It’s definitely rough for a “certififed” refurbished product. Ive seen other people complain that theyre getting pairs still connected to other peoples accounts which is insane. Only upside is that the headphones do function as intended (at least my pair does). But its certainly not worth it even for the reduced price point. If you can just wait for a sale and buy a new pair.

Plastic sides of the ear cups a little scuffed up, not bad everything works great. Saved a nice piece of change going refurbished.

Refurbished but still good as new. Sound quality is on par with song. Very comfortable on the head and ears.

I have a new pair and refurbished. I don’t notice a difference other than i spent more out my wallet than I did for the other.

Best Headphones. The noise canceling is phenomenal. However not suited for gym use.

Love these headphones! I fly all the time for work and these make my flight so much more enjoyable. I put them on and all the noise disappear! the nest headphones I've ever owned!

Got these as refurbished headphones. They work fine, but no instructions or box.