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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $549.99

Customer reviews

Rating 4.5 out of 5 stars with 1187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Geek Squad Certified Refurbished AirPods Max's excellent sound quality, comfortable fit, and remarkable battery life. Many appreciate the pristine condition of the refurbished headphones and their sleek design. Some customers have noted the weight and fit could be improved, while others have experienced minor connectivity and volume issues. Overall, the positive aspects of the headphones appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,187 reviews
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive them so I wouldn’t know if they work good or not

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work, could not get an exchange.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones came defective, I was told a store can exchange them, but the store wanted me to pay $200 to exchange them. Completely ridiculous,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple refurbished airpods max.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 4 months. Can not return. Do not buy refurbished products from best buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Air Pod Max Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air Pod Maxes are a great choice for anyone looking for high-quality headphones that deliver exceptional sound quality, noise cancellation, and comfortable fit. The AirPods Max have been praised for their ability to deliver clear and crisp audio across all genres of music, as well as their intuitive controls and long battery life. Their noise cancellation technology is top-notch, effectively blocking out external noise and allowing you to fully immerse yourself in your music. Additionally, the AirPods Max are designed with a soft and breathable mesh canopy, making them comfortable to wear for extended periods of time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    S

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a product that does not work correctly, they do not work while you are on a call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mine came broken and still logged on to previous owners icloud, but i still want the headphones i will exchange them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shouldn’t sell items like this. It does not sound good and it’s not good. And even smell bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive and battery last only for couple of hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Certified refurbished rubbish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished by the geek squad and still did not work properly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    airpods maxs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it never came so i will like a refund or something

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yuh huh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 months, fxck the 50 character requirement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was connected to another persons Apple ID. Using these devices can potentially share your location with previous owner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT QUALITIES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so im 3 weeks into using this and all i can say is this is amazing!! sound quality is so good, battery life lasts for like 21 hours! and most importantly, it doesn’t hurt my ears but as we all know it a bit too expensive! so can we really say it’s ever worth it ?

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! Just like brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! When they first came in the package(exterior) was a tad dirty but the inside(most important) was extremely cleaned and packaged with care. They connected to my phone just like my boyfriend’s AirPod max’s which were from the Apple Store. 10/10 recommend for being functional and you save a lot of money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound quality is great. Best headphones if one is within the apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished Airpods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these refurbished airpods for a month now and so far they are wonderful. The noise cancellation is great. I travel a lot so having that feature for a plan ride is very beneficial. I always buy best buy refurbished products because they have never steered me wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound quality and battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life. Connecting to apple devices is super easy. Starts to hurt your ears after a few hours but that's kind of expected. It takes longer for my ears to hurt with these than with my Sony WH1000XM4 headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is amazing! They have a really long battery life and i love the look of these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, great sound quality, battery last very long and great for traveling and using in the gym since you can activate the noise cancellation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review on the Airpods Max.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver an immersive audio experience that seamlessly combines cutting-edge technology with sleek design. The sound quality is exceptional, offering a rich and detailed audio output across various genres. The active noise cancellation is highly effective, creating a cocoon of silence for an undisturbed listening session. The build quality is top-notch, featuring premium materials that not only enhance durability but also exude a premium aesthetic. The seamless integration with Apple devices is a notable advantage, providing a hassle-free user experience. While the price point may be steep, the AirPods Max justify the investment with their outstanding performance, making them a worthwhile choice for audiophiles and Apple enthusiasts alike.

    I would recommend this to a friend