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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,196 reviews
  • Rated 1 out of 5 stars

    Yuh huh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 months, fxck the 50 character requirement

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT QUALITIES

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so im 3 weeks into using this and all i can say is this is amazing!! sound quality is so good, battery life lasts for like 21 hours! and most importantly, it doesn’t hurt my ears but as we all know it a bit too expensive! so can we really say it’s ever worth it ?

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! Just like brand new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! When they first came in the package(exterior) was a tad dirty but the inside(most important) was extremely cleaned and packaged with care. They connected to my phone just like my boyfriend’s AirPod max’s which were from the Apple Store. 10/10 recommend for being functional and you save a lot of money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished Airpods Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these refurbished airpods for a month now and so far they are wonderful. The noise cancellation is great. I travel a lot so having that feature for a plan ride is very beneficial. I always buy best buy refurbished products because they have never steered me wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound quality is great. Best headphones if one is within the apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good sound quality and battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life. Connecting to apple devices is super easy. Starts to hurt your ears after a few hours but that's kind of expected. It takes longer for my ears to hurt with these than with my Sony WH1000XM4 headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, great sound quality, battery last very long and great for traveling and using in the gym since you can activate the noise cancellation feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My review on the Airpods Max.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max deliver an immersive audio experience that seamlessly combines cutting-edge technology with sleek design. The sound quality is exceptional, offering a rich and detailed audio output across various genres. The active noise cancellation is highly effective, creating a cocoon of silence for an undisturbed listening session. The build quality is top-notch, featuring premium materials that not only enhance durability but also exude a premium aesthetic. The seamless integration with Apple devices is a notable advantage, providing a hassle-free user experience. While the price point may be steep, the AirPods Max justify the investment with their outstanding performance, making them a worthwhile choice for audiophiles and Apple enthusiasts alike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these is amazing! They have a really long battery life and i love the look of these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Not bad…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly what I expected quality wise …nouse cancellation is amazing but if you’re looking for LOUD sound these may not be for yu. Battery life is exceptional as well

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great but need the update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones expensive but great, they are coming out with new ones soon so might want to wait

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, feels comfortable and easy to use. I want the sound to a little louder but that’s okay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    overall solid headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they get pretty heavy and uncomfortable after a while. the sound quality is good but I also wish it was louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpod maxs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product smooth material good feel excellent noise cancellation and transparency mode

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel so comfortable and sound amazing perfect for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for a week now and there is nothing wrong with the headphones themselves the sound quality is amazing along with noise cancellation if you’re afraid to get the airpod maxes because they’re refurbished don’t be this is by far my best purchase yet! I’ve decorated mine so they are more comfortable to wear for longer periods of time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good sound and the color is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Still connected to old owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and so does my son. Bought these headphones refurbished but were unable to use them. They were still connected to the previous owner. Had to take them back to the store and ended up paying full price for new ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, was skeptical at first since they were refurbished, but using them 5 days a week at the gym since I got them. I love them

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new! In the box, all the documentation and cords and case and whatnot. No sign of use whatsoever, work perfectly. Couldn’t be more happy. Also cheapest refurbished ones on the internet.

    I would recommend this to a friend