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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1196 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished AirPods Max (Lightning) for its exceptional sound quality, comfortable fit, and remarkable battery life. Many appreciate the excellent condition of the refurbished headphones and the sleek design. However, some customers find the headphones to be a bit heavy, and a few have experienced connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,196 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually won’t buy refurbished items but I took a chance on these knowing it’s coming from geek squad and I was pleasantly surprised. Still look and work like new with no blemishes. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, worked great! No damages or issues, item looked great and like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod Pro Max (Geek Squad Refurbished) Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound quality. Slightly better than the AirPod pros with noise cancelling, transparency, and sound. I would recommend the product; the only drawback is the high price tag. Overall, a good buy and will last long (strong durability).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cosmetic damage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New in box, sounds great. My pair have a small scuff mark on the metallic ear portion. Small cosmetic damage was worth saving $150 in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, fit, and noise cancellation. Can’t tell that they were refurbished while wearing, however, I got two right ear cups. Only physical difference is the R in the ear though, so not an issue

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them and the box was a bit troubling to look at, however I absolutely love them. The were and are worth every penny! No sound breakups, it is super clear and crisp. Just overall really good!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Mrs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Air Pods Max were in great condition. We got him these for his birthday and he loves them. Wears them everywhere we go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they aren’t too heavy for me, I thought noise cancellation was better after hearing so many people rave about it, it is pretty good though. Overall happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely AMAZING!!!! Was skeptical at first buying previously owned, but they work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I was expecting them to be a little used or have some flaws, but they’re perfect and look/feel brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality per headphones I think they’re overpriced though for getting noise reduction is fantastic charging takes time 

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE THEM!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a graduation gift and could not be happier! These are by fat the best pair of headphones that i have ever had!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and amazing noise cancellation. I cannot hear anything when I am trying to do work in a study space and that is certainly a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Truly feel like they are brand new and there were no issues, cosmetic or otherwise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat OE headphones I’ve ever owned. They’re comfortable, sound great and the noise cancel/transparency modes are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Noise Canceling Head Phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduces background noise comfortable to wear. Relax in peaceful silence.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    overall great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great. can be a little itchy and heavy sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Air pod max

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter’s birthday. Working great. Very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These work great! Buy second hand, save your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! I was skeptical of buying them second hand but so far I’ve had no issues. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Prabhu

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one, excellent quality and color. Charging is good

    I would recommend this to a friend