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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Airpod Pros work great! Noise-canceling is outstanding. Would recommend them to anyone. Had an issue with shipping but I opened a chat with a Best Buy rep, and another pair shipped out the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods, it closes out the background noise and I don’t hear anything but my music or show or phone call. My husband on the other hand don’t like them, he says he is talking to me but I don’t hear him…. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beed a year sense I had the air pod pros they still work perfectly fine and have great audio and battery life highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Personally loved these but i ended up dropping them and losing the buds so i didnt get to enjoy them for long.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very nice deal from Best Buy and arrived on time and the conditioning was perfect. Everything was really good. Thanks so much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as new, there were only large and small tips. However they fit fine. Hopefully medium were removed by BestBuy for hygienic reasons due to return. No scratches no wear, great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely a thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to see what all the hype was about, were they worth that price tag. Have to admit that I am not disappointed at all, had plenty of different earbuds it these are the best yet!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is my third pair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of AirPods because I keep losing one piece for different reasons. But I love sound quality and noise canceling feature and the interconnection with all my Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality and convenience in a small package!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the gold standard of wireless earphones. There are many who try to imitate but none are like these. The Geek Squad recertification process makes these look and perform brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cant go wrong with apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished and they work just like new. no issues and have been using them since. had a pair that lasted 4 years with heavy gym and work use. i use these everyday and well worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    ALMOST PERFECT -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds work perfectly!! Not a scratch, ABSOLUTELY LIKE NEW- one oops, The buds were supposed to arrive with everything as new, BUT NO MEDIUM TIPS. I had to buy them separately!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my airpods. I wouldn't want any other pair...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound great no regrets I will buy another pair for my aunt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have!!! I use them every day to listen to music and to talk on the phone. The sound quality is amazing. You can choose to hear sounds around you or block them out completely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless AirPod Pro's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new Airpods with charging case. Only thing missing was medium ear cups which I don't need since large ones fit me good. Great sound and got over 4 hours on 1 charge out of case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pros refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new! I purchased the refurbished air pod pros because the price was perfect and I’m using them as a secondary pair. They work just like the ones I bought brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As Good As New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased brand new from the Apple Store and refurbished from Best Buy, I can say that their is not a different in quality or performance. Save a few bucks and buy a refurbished pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    missing eartips and charging but good airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap price, $120 less than MSRP but mine was missing a charging cable and the medium tips, other than that, airpods themselves were in pristine condition. Cant really complain tbh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Airpods, one of the best earbuds I ever used. The noise cancellation on this thing is great, you can still hear some sound depending how loud your music is, but overall these are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy. A step up from the regular airpods as I was told they stay in ur ears better

    I would recommend this to a friend