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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have!!! I use them every day to listen to music and to talk on the phone. The sound quality is amazing. You can choose to hear sounds around you or block them out completely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pros refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like new! I purchased the refurbished air pod pros because the price was perfect and I’m using them as a secondary pair. They work just like the ones I bought brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods!! Coming from the AirPods 2 I really think it was worth the upgrade. My favorite part is the head tracked spacial audio

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    missing eartips and charging but good airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap price, $120 less than MSRP but mine was missing a charging cable and the medium tips, other than that, airpods themselves were in pristine condition. Cant really complain tbh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As Good As New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased brand new from the Apple Store and refurbished from Best Buy, I can say that their is not a different in quality or performance. Save a few bucks and buy a refurbished pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Airpods, one of the best earbuds I ever used. The noise cancellation on this thing is great, you can still hear some sound depending how loud your music is, but overall these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, noise cancellation is great. The reason for 3 stars is that they won’t stay in my ears. Fall out all the time. Only have two sizes of rubber and neither work. A lot of money for them, should offer more sizes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a few times a month and was looking for a good set of ear buds with solid sound quality and noise reduction. The AirPods Pro fit the bill and work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect refurbished item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods work perfect. I have heard that refurbished items work better because they are fully inspected by a technician and it paid off. Work like new with a cheaper price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its what i paid for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the box itself is a bit tattered, tapped up. everything looked fine, came with all the accessories. but a closer look at the airpod case itself you can see knicks and scratches on the surface. which i know some ppl dont mind, its a bit dissapointing for me but its the price i paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s like music to my ears

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of technology, when I’m listening music takes me to the different place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I use them everyday. They work as good as brand new!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    AirPods need work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these back in December for my girlfriend and her mom my girlfriend is starting to have problems with one of the AirPods and it won’t connect or charge for very long

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Air Pods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ear pods ! I have used a many and these by far are best

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Refurbished not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t last more than 9 months. Was hoping for more than that with the cost but I guess that’s what happens with refurbished??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro’s 1st Generation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they block out the outside noise and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod thinking they were gonna come maybe not working or defective i was wrong looked almost brand new original box and everything work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished AirPod pros

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods were great down from the quality to the battery to the sound they were perfect , and gave me no problems .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy connection, great sound when listeing to music or even when using hands free talking on your phone. I bought everyone in my house a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love My Airpods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpods they are the best . Sound quality superior. Very good choice for sound and i wear hearing aides normally

    I would recommend this to a friend