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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. The product is just like new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best thing I ever get, is so good thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great got refurb model and no issues at all nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with other apple products. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best AirPods Pro with Magsafe Charging Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement from previous Apple AirPods models.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished AirPods Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished AirPods Pro with case were good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works just as brand new Thanks Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Airpod Pro are just awesome. Enjoy using them while at work and on the road. Like the fact that one does not need to plug a chord to charge it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok sometimes the ear pods have a little static in them

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Airpod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often lose connection regardless of phone which they are connected to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Refurbished still don’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished AirPods Pro were in a scratched up case and they won’t stay on . The left one goes out and then less than a minute later the right one goes out. Also the three free apple codes for tv, news+ and music were expired and Best Buy could not provide me with valid redeemable codes when I called customer service and they advised me to call apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition but they didn't have the small ear adapters. Absolutely happy with everything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considerably different than the first model. I like them but they feel weird going in your ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbishment. Nice sound. Sometimes apple buds hurt my ears. Other brands fit my ears better.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    So many regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't work right from the box, They got sent to get fixed and once again they don't work. I ordered them at the end of September. It's November now. I should have just bought new ones or returned them right away but they got sent to get fixed, So I couldn't. When the case is closed they just disconnect and the left one doesn't work at all. The right one does but in order to update the airpods you have to have both in the case with the case closed and plugged in. I can't do that because it disconnects. Once again I have to get them repaired or just throw them away, It's been about a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Siked!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for these! My daughter was super siked about these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase. I use my headset every day, they work great and I got them brand new! Thank you, I'm totally happy :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Close to perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If they were capable of noise cancelling the ringing in ears, they'd be perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sucks that you can’t link them to find my app. But still good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case doesn’t hold a long charge. Earbuds are comfortable

    No, I would not recommend this to a friend