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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 841 reviews
  • Rated 5 out of 5 stars

    Wireless AirPod Pro's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new Airpods with charging case. Only thing missing was medium ear cups which I don't need since large ones fit me good. Great sound and got over 4 hours on 1 charge out of case.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging very poor, fully charge box didn’t charge at speed and out of charge early. Return and Bought different brand that stay charged after 8-9 continuous music listening

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 2 out of 5 stars

    Missing the earbuds that come on the airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra earbuds were in the box but the earbuds that are supposed to come attached to them were missing and the charging case cannot charge without the case being kept open.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great full time headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, got them for my fiancé to replace her corded buds. They have served her extremely well on a full workout regimen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly fine, which is great and saves me some bucks. It came with a regular charger though, not magsafe charging case. But fine. As long as it’s working, then I’m happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed to be replaced

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box item and had to be returned. One of rage earbuds would not sound as loud as the other one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 2 out of 5 stars

    Stopped working.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds were great until the left one stopped charging. I reset the charging box, but the problem happened again.I have one day left in my return window. Whew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted something that didn't cost a small fortune. These were the perfect solution. She loves them, and I greatly appreciate Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad connection issues usually with one pod, battery life is not very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Champs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great place to buy from. I would recommend anyone to buy from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not so good for my daughter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter since she plays rap music around the house and I hate it. I guess now though with these, she claims she doesn’t hear me calling her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing 4 years ago and it still works perfectly fineeeee omg!!!! Bestbuy Refurbished is the way!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if the sound quality was low because these are refurbished or if I was just expecting it to be better. Seems like the attachement for the airpod does not want to stay in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New pods!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived on time with all the original equipment, the pods immediately synced with my iPhone13 pro. Great buy very convenient, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box/ refurbished is the only way to go! Same item, better price. I wear the to reduce Lise on the motorcycle and tread music at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget… I totally recommend this product . I’ve bought one for myself

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd love to be able to tell you how these refurbished Airpods sound but they didn't come with any EAR TIPS! None. Not in the box and not on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT THEM FOR MY GRANDSON HE LOVE THEM THAT'S WHAT HE WANTED ONCE AGAIN THANK YOU BEST BUY PLUS THEY HAD THEM IN STOCK AND PRICE WAS JUST RIGHT

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the fit is good this is a buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite! Works perfectly fine, I’d recommend!!

    I would recommend this to a friend