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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great! I love the noise cancellation feature. I will sometimes wear my AirPods just to block out noise and not even listen to music! Haha

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Operations Supervisor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a Nice experiences. We will use product for school.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No apple care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them a few months a go my left side dies quick tried taking them in i was no warranty on refurbished air pods so now i have an expensive paper weight

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more speaker phone for my teenage daughter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for a Christmas gift for my daughter who loves to walk around talking on the phone on speaker, can’t wait for her to use them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine for $130 and right when I got them the sound wasn’t that great, I missed my return window because I was deal with the loss of my sister and the closed Best Buy is about 40 mins away from me. Now that a little over a month they have stopped working completely. I am hoping they can be replaced and Best Buy holds up some type of warranty without a hassle because these were still expensive. Lesson learned just pay the extra $40 and buy them brand new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for hubby for Christmas when his basic AirPods started acting up. He loves them! The noise cancellation is his favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Why buy new when you can get same thing cheaper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just like new ones, case and AirPods looked flawless. Only thing missing was one set of cushions but for the price I was happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of purchasing refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was not able to be registered under my apple account because it’s still linked to the previous owner. Be cautious when buys refurbished from a company other than apple.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Bust !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were broken !!! I tried for one hour to connect them and nothing! I had to drive 30 minutes to the store to return too..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think I would like these as much as I do, but they are great! Use them all the time. Sound quality is top notch!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quite refurbished enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear for a earbud works perfectly. The other felt like it was submerged in water. There was some background noise kept playing. No problem with the return, though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase the refurbished airpods. We've now had to return them 3 times because the charging case does not work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fake product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I though I could trust to be buying from them. I bought one for me and one for my son. They don’t work well, after an year. After paying more attention to them, I’m sure they are fake. Buying an open box, might not be a good idea. I believed they checked and give us some guaranty at least that they are genuine. But no! Not worthy buying from this company.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging case

    Rated 1 out of 5 stars

    Charger doesn’t work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My right earpiece doesn’t charge anymore. I do not ever to plan to buy refurbished unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help. Works right now we will see

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished product it works great! It came in the original case and had all the parts stated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe this item was even refurbished haven’t had a issue at all great definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad batteries

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was refurnished which is fine but the batteries were bad, only lasted two hours before I had to recharge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Amazing prouduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful prouduct and is very usfull. Mine did not come with the sillicome tips

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but was surprised to see the condition! Case was badly worn and silicone ear plugs missing. Definitely not refurbished… more like used I returned them and bought a new set

    I would recommend this to a friend