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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Functions very well and no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Bought it for my son. He love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just about the best air buds on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Can’t go wrong. You have to get some.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t hold a charge and one airpod didn’t work at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t stay in

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a hard time keeping the from falling out of ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Airpod pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after a month we’re very good while I had them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing sound compatibility performance perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like brand new! Would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in great condition and fast. Work like new…..

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    AirPod Pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money! They won’t connect! When they do connect they can’t hear you!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Airpod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Static noise and bass a little busted. But noise cancellation is great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad used product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re completely dead after 3 months used…definitely not worth to buy used.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just buy new!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air pods malfunction all the time i thought it been certified by geek squad would be good but it’s the worse just spend the extra money to get brand new ones! Plus Best Buy wouldn’t even try to refund me or give me store credit they said it non refundable like at least replace them!!!! Or something

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple-Geeksquad Certified Refurbished Airpods Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSSOOO BBBAADD!!! Item is defective. It is refurbished by Bestbuy and Guaranteed by GeekSquad so it is expected to function like new as it has been certified prior to being put on sale. But Bestbuy sold it without properly checking it! Very bad experience! Geeksquad has not done it's job well!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with Right Ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear bud was faulty and didn’t work properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Linked to previous Owners Account

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods were still linked to the previous owners account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yuck. Earwax left in buds. They were also still connected to previous Apple ID owner. They apparently were not inspected nor tested before putting on sale again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not refurbished, it was used also Needed to clean with sanitizer before I use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing ear tips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with ear tips as the description stated they would.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't working good one airpod sounds not good

    No, I would not recommend this to a friend