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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 841 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right was airpod broke when I opened the box. Instead of fixing it they put in for a replacement that never showed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Apple Codes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where are the Apple codes for Music, News and Apple TV? I checked my email all folders and none was delivered. Please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound fast shipping excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are So cool and real nice very helpful and very patience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple not any other third party only problems agai

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy refurbished or third party for perks. Stick with apple…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a gift so i am not sure if they are what is expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second pair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Bought another pair for christmas for someone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side of the airpod I just bought is not working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would recommend to anyone considering.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    whomp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work at allllllllllllllllllllllllllllllllll

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Two months in and it stop working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont work the speaker if u turn it up the sound that this does is ugly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone only works for music but not for calls..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good no good They don't stay charged for long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WASTED $$$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I buy refurbished The quality is terrible and now I cant return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why I returned them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were broken I think they don’t even check it at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product for few days. it was heating so quickly and lot of noice..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Product without cushions. Refused to exchange them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product without the medium ear cushions. Took it to the store, and the manager said certified geek squad products “could come without some pieces”. They refused to exchange them for another completed set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one can buy this kind of item from Best Buy.Amazon is the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working within a week just a waste of money .

    No, I would not recommend this to a friend