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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product sound quality,they arrived earlier than expected and looked like new with almost no signs of use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling option is a really cool feature. Buying a refurbished set was well worth the money I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, like brand new, shipped in original box with accessories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Enjoyed them while they Worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the second pair of Airpods that ive owned. I got the first gen when they came out, and one of them died after about year and a half. These ones were more expensive, but I wanted to give them another try because the features were intriguing to me. When I first started using them, I was super impressed. Noise cancelling was amazing! Sound quality and battery life seemed to be very good. Here comes the downside: they seem to be made with very cheap parts because I began to have an issue with the right airpod. It started giving me a high pitched squeaking sound. Definitely not pleasant to experience. This started happening 30 days after the warranty expired. For the high price, i would expect to get more out of them. They barely ever left my home. Never dropped them. No external signs of damage. No water damage. Great while they work, but im going to look for a more durable brand of ear buds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I bought the refurbished but it works as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Big step up from the original version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Excellent I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - great value. Great noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for airpod pro I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Air Pods Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally taken aback when I used the refurbished air pods pros I purchased from you. I thought I’d save a couple of dollars by buying the factory refurbished pair instead of buying them new, was I sadly mistaken. I charged them and then I couldn’t change the name of the prior owner, okay no problem I chose a playlist and was throughly impressed with the sound. But that was all I was impressed with, I couldn’t pause or stop or fast forward or rewind anything. Then there came the last straw I couldn’t answer a call or talk on my iPhone. That was it I returned them to the store immediately and complained about the issue and was issued a full refund. Well I’m going to do what I’ve always done buy from Apple from now on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 1 gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are best Apple AirPods ever made by apple I recommend getting AirPods Pro 2 usb-c they are awesome do not buy AirPods 3 gen they will fall out of ur ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved them, he says they are very comfortable! And a huge plus for the noise cancellation setting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods refurbished, with the guarantee that they work correctly, but they do not work right. I took them into Best Buy, 45 minutes away from me, so they could fix them. Now they’re saying that I have to come pick them up and take them into Apple, which is even further away, because I have to get them fixed myself. Even though I bought them from Best Buy. I just want the issue fixed so that I can use my AirPods, but it seems like I should have bought them new from Apple instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are like brand new! I was hesitant at first after reading other comments, but I’m so glad I saved some money by going this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bets of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomendable, my case came in perfectly perfect and the noise cancelling is to die for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds arrived right on time. Packaged like a new set. They work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great item loved everything about it pretty good for used AirPods.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came dirty with what looked like marker on it. The airpods were also damaged, they had a weird clicking noise and the medium size tips were missing. I had to return them and just ended up buying new airpod pros somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EarPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pods were in good condition As well as good battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished and good as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these refurbished from Best buy and they work great!

    I would recommend this to a friend