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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 841 reviews
  • Rated 3 out of 5 stars

    Charging case power delivery to the headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left headphone Dienst charge half the time; I have to shake it around and try to put it in with 7different angles before it works (also not all the time). And sometimes it wint charge for days.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 5 out of 5 stars

    Refurbished air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great find. They are like brand new in the box. Only difference is only had two sizes of ear pads which is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product sound quality,they arrived earlier than expected and looked like new with almost no signs of use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    First Time Buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair and I love them! I was afraid they wouldn’t stay in my ear while working, running, etc but they stayed put!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling option is a really cool feature. Buying a refurbished set was well worth the money I spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bets of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recomendable, my case came in perfectly perfect and the noise cancelling is to die for

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, like brand new, shipped in original box with accessories

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! I bought the refurbished but it works as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Big step up from the original version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Excellent I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - great value. Great noise cancellation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A hit and a miss..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the price. Overall the pods work well. It just seems that they needed to be charged a lot more even if not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for airpod pro I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved them, he says they are very comfortable! And a huge plus for the noise cancellation setting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these AirPods refurbished, with the guarantee that they work correctly, but they do not work right. I took them into Best Buy, 45 minutes away from me, so they could fix them. Now they’re saying that I have to come pick them up and take them into Apple, which is even further away, because I have to get them fixed myself. Even though I bought them from Best Buy. I just want the issue fixed so that I can use my AirPods, but it seems like I should have bought them new from Apple instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are like brand new! I was hesitant at first after reading other comments, but I’m so glad I saved some money by going this route.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds arrived right on time. Packaged like a new set. They work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great item loved everything about it pretty good for used AirPods.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box came dirty with what looked like marker on it. The airpods were also damaged, they had a weird clicking noise and the medium size tips were missing. I had to return them and just ended up buying new airpod pros somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refurbished and good as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these refurbished from Best buy and they work great!

    I would recommend this to a friend