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Customer Ratings & Reviews

$219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 841 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of refurbished air pods pro and there great no problems but it did not come with medium size ear pieces so Best Buy suggested to return them and buy another pair, so I did and the 2nd pair also did not come wit the medium size ear pieces. So I just ended up buy the ear pieces at Apple stor for 7.99 two pair in a pack.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best ear pods ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear pods, very comfortable in the ear and the battery life is long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect airpods.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, Great Quality, Great Condition. It did come with a case that didn’t fit my airpods correctly but the charging still worked perfectly fine. I did appreciate everything being true to name, and overall purchasing was a 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds. Connects easily. Sound is good.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly but keeps popping up as someone else’s AirPod instead of saying that they are mine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, wish I would have purchased these sooner. Cant say enough about the noise cancelling on these probably the best I have used and I have used ALOT. Took on a flight sat in window seat next to engine it blocked out nearly all landing noise and ambient noise. If your a traveler like me these are a must!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple is apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy refurbished but the package don’t have buds size M, great sound, the best noice cancel and 3D sound is fantastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing ear tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods work fine so far and are in nice shape, however i am missing the medium sized ear tips. I did receive the small and large ear tips, but they do not fit very well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound. Can use on multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these iPad Pro earbuds that were certified Best Buy and do not regret the purchase. I had some other ear buds by Jane’s, and I like these a lot better. Especially sound great when watching a movie or a show on Apple TV while using your phone. Quite amazing. However Jabra’s does have better base

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My buddy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and elegant design and i have very good sounds. Thank you for apple company

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal and Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, wouldn’t have known it was refurbished. My AirPods came with sticker A-excellent like new. All AirPods accessories were included, paired immediately. Great way to save some money and even got a price adjustment when the sale price went even lower a few weeks ago. AMAZING and a great deal!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect used it everyday traveling and school recommended

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Still connected to previous owner’s Apple ID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished AirPods I received are great. They work fine and are in great condition. But they are still connected to the previous owner. After some research, the only way to disconnect from the previous owner’s Apple ID is for them to do it. So looks like I will have to return these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are perfect, just like new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some reviews and was skeptical, however received mine today and they are perfect. They look brand new to me, everything’s included and they still have the original warranty. Great deal here.. you really don’t need the new model unless your some kind of audiophile. These sound incredible!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like brand new. no difference!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though refurbished these are like brand new. I cant tell the difference between these and my original Pros that I lost. Maybe battery lasts a little less, but not significantly so.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1sr Gen Apple Pro Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Generation Apple airpod pro are decent nosie canceling ear buds. More comfortable than regular ear buids plus noise cancelation. At this time a noice low cost alternative to the new genration which does offer better blue tooth and a little better sound but at a higher price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and long lasting battery life. Also the ability to find them if left behind or lost is the reason I would highly recommend them. I’ve tried Beats and other brands over the years but these are definitely the best for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbed by Best Buy version and they're absolutely PERFECT! Nothing wrong, no issues whatsoever. Got them for almost $100 cheaper than retail price! LOVE THEM. The noise cancellation features and the audio quality are legit the best pair of headset/headphones I own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M great deal, just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase…I lost my iPods, first the left side then the right, less than a year from purchase. I really didn’t want to purchase new ones…and then I saw these. They were perfect, refurbished just like brand new. Better than brand new because it cost almost 1/2 what I originally paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was damaged and air pod tips out of order but otherwise everything worked as expected.

    I would recommend this to a friend