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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 841 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and price of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the great fit and brand-new condition of the product. However, some customers have concerns about battery life, missing parts, charging issues, and packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 841 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great spund

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I thought they would sound coming from android to apple. Could be louder but work amazing. Highly Rex

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for them, Great sounds,comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect airpods.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, Great Quality, Great Condition. It did come with a case that didn’t fit my airpods correctly but the charging still worked perfectly fine. I did appreciate everything being true to name, and overall purchasing was a 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!! Great!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best! My wife swore that her Bose earbuds were the best until I let her sample my AirPods Pro. She ordered herself a pair immediately. I bought these and Anker soundcore 3 liberty to compare and the AirPods Pro have much better sound. ANC is probably better on the anker soundcores but not that much.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    They are GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the box coming a bit damaged and missing an ear tip size (medium) they have been great with no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro work well, sound great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work and sound great! Pretty good at staying in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is aware and they stay position in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise canceling, could use longer battery life

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of refurbished air pods pro and there great no problems but it did not come with medium size ear pieces so Best Buy suggested to return them and buy another pair, so I did and the 2nd pair also did not come wit the medium size ear pieces. So I just ended up buy the ear pieces at Apple stor for 7.99 two pair in a pack.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Easy to use and connect to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly but keeps popping up as someone else’s AirPod instead of saying that they are mine

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Great sounding quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless earbuds. Connects easily. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, wish I would have purchased these sooner. Cant say enough about the noise cancelling on these probably the best I have used and I have used ALOT. Took on a flight sat in window seat next to engine it blocked out nearly all landing noise and ambient noise. If your a traveler like me these are a must!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Airpods!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect used it everyday traveling and school recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My buddy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and elegant design and i have very good sounds. Thank you for apple company

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Wish I bought new

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok right one makes a weird noise unless it’s on noise canceling or after a few taps it goes away some times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple is apple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy refurbished but the package don’t have buds size M, great sound, the best noice cancel and 3D sound is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound. Can use on multiple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these iPad Pro earbuds that were certified Best Buy and do not regret the purchase. I had some other ear buds by Jane’s, and I like these a lot better. Especially sound great when watching a movie or a show on Apple TV while using your phone. Quite amazing. However Jabra’s does have better base

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Durable product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 years since my purchase they still up working fine!!

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing ear tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods work fine so far and are in nice shape, however i am missing the medium sized ear tips. I did receive the small and large ear tips, but they do not fit very well.

    No, I would not recommend this to a friend