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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,871 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. The fit on the AirPod pros are amazing and they sound fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great AirPods. The noise cancelation and transparency is amazing. They sometimes fall out of my ears but other than that they are worth it

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these great sound and fit great and the price was great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    airpods pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome earbuds great sound good fit. great for the gym. work super

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is amazing, good fit, as well as very fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have perfect sound and are great for runs they stay in your ear perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to use. Nice upgrade from 1st generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. My only issue is keeping them in my ears. One great thing was they came with different sized ear pieces. I originally got them for my son, he wanted a bike instead. Needless to say I had a new pair of wireless headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only complaint I have is that in the description it states the ear piece sizes including small medium and large. Farther down it is missing the medium. In short it only comes with the 2 sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    don’t be scared

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was skeptical buying these since it’s refurbished but mine came in flawless. zero complaint still works perfectly and i got a great deal on them! so i’m happy, maybe i got lucky though cause i feel like not every batch will be the same quality. but in my experience, they came perfect and i’m glad i saved the extra bucks paying for some refurbished airpods pro certified by geek squad!! thank god

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall ok.. overpriced but buy used or refurbed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product and awesome to just set in your ear and leave alone Sometimes it’s buggy and won’t connect and the battery does go quickly though. Feels larger in your ear compared to galaxy buds live. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fit in ears and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome at tuning out noise. I sleep with them as my partner is a snorer. It has saved the relationship. We used to sleep apart until AirPods. I lost a pair soon after I got them so make sure you buy a cover that comes with something to clip them to. Clip them to your bag and get used to putting them back in the same place daily or you will lose them. They are so small, it is inevitable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have beats solos and the beats powerbeats in ear ones connected by the string and these are way better. The fully wireless connection is way better and the sound quality is great. Its crazy how well the noise cancellation works, its no joke when i say it blocks out all other sounds. They come with 2 size rubber ear pieces i wish they had a third smaller one but the ones provided work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem cool I’m still getting used to them but I do enjoy her not holding the phone up to my face and there are some tips and tricks that I simply need to get myself a custom to as well but a pretty good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great with iPhone! The noise cancellation is legit and I love it reads text to you so you don’t have to look at your phone while you’re working out! You can even respond back with the pods. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a pit of Air Pod Pros to compete to these refurbished ones so I can’t really know if there is a difference. That said I am very happy with this purchase. They work great and I’ve had zero issues with these and because they are refurbished I got them at a discounted price. At this point I’m not afraid to buy refurbished from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I like noise cancellation feature and so light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like noise cancellation feature and so light On ears and battery life also good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love it so much. I use it everyday for exercise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable and the battery is long lasting. The sound blocker comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    first pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these! great sound, excellent quality, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, easy to configure, nice sound and shape

    I would recommend this to a friend