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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well as advertised. Definitely get yours to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Apple goes into a space, and just improves it to the point where everyone else has to copy it. There’s are plenty of competitors for wireless headphones but if you have an iPhone or especially an Apple Watch this is a must have accessory! Yes their not cheap but trust me you’re worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling AirPods!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods for my hubby’s b-day gift. They work really well and the noise cancellation is superb as all noises outside of the earphones are blocked totally out! He sometimes has to use only one earpiece in order to hear anybody speaking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but looked brand new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on edge about getting refurbished airpods pro but I went with my gut and decided to buy it. Honestly was not disappointed at all! It looked brand new and was working just as it should be. The sound was amazing. Love the noise cancellation and transparency feature also! 10/10 amazing new or old.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE. great product. Great buy. They work well and will use often for all my music and in the car and with the phones. I am buying a pair for all my kids and my parents. Not all at once but over time because these are good. Charge well. Need a nice case and you are all set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods comfortable in my ear, the sound is excellent. Absolutely loving them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best earbuds for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Home Run for Apple. These are the best ear buds I have ever owned. Previously owning Bose, Beats, Samsung and Sony. They pair fast, stay charged longer, sound incredible and have all kinds of personalized settings (Noise canceling, transparency, spatial and such).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent noise cancellation, good sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, excellent noise cancellation settings and adapts well to Bluetooth Apple products. Non Apple Bluetooth adoptions especially Samsung TVs not so great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with original box and an extra pair of ear tips. No scratches on the case itself. Had them for about a month and I haven’t had any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are great. Feel great in the ear. They stay put. They provide great sound and have a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! I was a little nervous buying refurbished, but they ended up looking and sounding like a brand new never used pair of ear buds! Great quality product and quick shipping, I will definitely be buying electronics from here in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Air Pods!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im realky happy w my new air pod pro’s. Setup was a breeze and sound quality is great. Though I purchased refurbished, they looked brand-new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They stay in my ears!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have only used them a few times but they actually stay in my ears. A first for Apple headphones!!! Everything is working as expected (as of now). Delivery took three weeks to arrive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrific! I love the rich sound they produce. Very practical fir listening to musuc while walking, exercising, and also great for talking on the phone. I am glad I invested the extra money to get the Pro features, for the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, the noise cancelling feature is astounding. I've owned the original AirPods, the Beats, and now the AirPods Pro. They work seamlessly with your Apple products, but you can also use them with just about anything Bluetooth as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love these but they hurt me ears. I love the covenants. They connect quickly and are very easy to use Siri. I just wish I could make them come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I made the jump!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Apple ear buds (and AirPods) were terribly uncomfortable in my ears, so after a lot of hesitation I decided to give these a shot. And I'm glad I did! They are not the MOST comfortable buds I've ever worn, but they are not uncomfortable in the slightest. They don't fall out when I run and the transparency is fantastic (prior to owning these I would only run with one bud in). Charging is a breeze. Only complaint is that the open box ones don't come with the medium-sized tips (I missed this when I bought them), so I had to buy a set from Apple. But at 8 bucks and free shipping, I still saved $$!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love-Hate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love-hate relationship with these buds. One day they hurt then the next day they feel good. The noise cancelation is very solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on a deal of a day, and then a week later they were on deal of the day again for even less money. Geek squad certified. There perfect. FYI, you can get apple care if you go to the apple store. They check the manufactured date by the serial number.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very easy to use, especially when working out and perfect for blocking out noise. They only problem is they fall out while running.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new AirPods Pro! I was worried about purchasing a refurbished pair initially, but after reading the reviews, I decided to order them. They are just like brand new, with all the accessories included! I’m so glad I saved a few bucks and got a pair AirPods Pro!

    I would recommend this to a friend