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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,871 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    They were like New, but I didn' pay sticker price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They looked like new AirPods Pro. I didn't see any dents or damages. I'm really happy with this purchase and I would recommend anyone that is thinking about getting some AirPods Pro to think about getting some Refurbished, but get them from a place you trust like Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished AirPod Pro for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished AirPod pro has amazing noise cancellation, quality sound and are very comfortable to wear. Geek Squad held true to their promise of quality and I would purchase these again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, nothing was wrong with them and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fingers crossed–your mileage may vary

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing the medium size tips upon arrival, but was lucky that the large size fit best for me. Other than that–they have worked really well and battery holds a charge for quite a while which was my biggest concern buying refurbished. Overall, I've been happy with the purchase, but acknowledge that I got lucky despite some poor quality control when checking this pair out before shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods Pro are awesome. The noise cancellation is second to none. I used them on a flight just yesterday and almost the second you put them in, you can no longer hear all the flight noise and they level out the pressure in your ears during take off and landing.. AWESOME!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Airpod pros

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good but they broke in less than a year. The battery last a long time i would recommend definitely get a warranty with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, most comfortable headphones I have ever placed in my ears. Stay in during high intensity workouts and block out the sound of the gym traffic Really wondering how Apple will make these bad boys better because I can’t imagine them getting better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never Know These Are Refurbished

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and sound exactly like brand new AirPod Pros. Compared their performance with 2 other pairs that were new. Definitely worth the savings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my 1st AirPods and I am impressed! Used them on an airplane and the noise cancelling was amazing!!! Watched an entire movie with no babies crying or white noise! For daily use I don’t know if getting the pros is worth it but so far I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound/ easy connection to iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Great sound I get when playing music. I love that Siri will play my music with a simple command. Siri will read my texts for me so I never have to dig out my phone while exercising. I also like the shorter ear buds so they are more discrete.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TOP 3 Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Refurbished for $170.00 on 01/01/2021 and so far so good ..... awesome sound and really block out outside noise ....great to have it if travelling by plane but only wear one when riding the subway & bus. DEFINITELY MUST BUY !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Nice refurbished product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy the refurbished AirPod Pro after reading some negative reviews but I’m glad I did, they arrived looking like new and work perfectly. I’m so glad I bought the refurbished ones and saved a nice chunk of money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome price awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot tell they are refurbished other than the box. The earphones are awesome and sound fantastic. The box is original Apple but tagged as refurbished. Very pleased to have the price discounted and the headphone cannot tell the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound but fit isn’t great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these sound great , but the only way I could get them to fit tighter for the noise canceling to work was to put them in upside down.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    This model fits! (Better)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but definitely better than the originals. The buds fit better into my ears vs the others. Still a lot to spend on some headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Geek Squad Certified Refurbished AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek Squad Certified refurbished AirPod Pros came with strand of hair and bits of ear wax on and in the buds. Even after fully cleaning the device the seams of the Air Pods had some sort of debris or gunk entrapped. Aside the questionable sanitary issues the product themselves work perfectly. I compared these with new AirPod Pros and found in difference in functionality. Battery seems normal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished iPods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value why pay full price when you can get Apple products refurbish from the geek squad thanks. And if you haven’t had a pair of iPods pros they’re pretty dang good you can walk around your office or your 1500 square-foot house.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Very good condition condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I revived mine was very good condition, but the charging case was a little dirty Geek squad most make clean them before they resells it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earbuds. Great Bass.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. I use one at work and a different pairara home. Both deliver excellent sound. There is some crackling sometimes when I am in a call, but I think that is mostly due to a cell service issue.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive about purchasing wireless buds (due to loss, connectivity, etc), but these are great. Really enjoy the cushioned ear pieces and make the Zoom meetings a lot easier due to no chords and constantly having to move my phone around.

    I would recommend this to a friend