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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are refurbished and are just like new, I am very pleased with them. I just could not bring myself to pay full price until I tried them. They are great and you could never know they are refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPower AirPods 2020

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a must-have Apple product. AirPods PRO don't compare to the originals and the sound quality is magnificent. Wear them indoors, at-home gyms, or outdoors. Adjusting the earplug tips before use is a essential.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so comfortable and keep out the background noise!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Should have gotten them sooner!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She didn’t want to try them but now that she has, she wishes had gotten them sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had apple stuff but thought these were a bit ridiculous, but after getting the refurbished ones and finally trying them, I think they’re even worth the brand new sticker price. Noise canceling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    AirPod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them but I don’t like that you are unable to answer the phone with them. That’s definitely a big con.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good fit, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these, but the fit wasn’t great. I love the active noise-cancellation, but wish they fit as snug as the Jabra Elite 75t

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    arrived on time as suggested. Good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished were shipped and arrived on time. Quality was like new, but I definitely would pick up different pieces that go in the ears. Was missing the middle size, which is what I needed. Otherwise, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re good quality, amazing noise cancelling & it makes it more easy for me to hear when I received a call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade from the regular AirPods!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my own gym use and they have been great. The noise canceling feature is the best. With it on you can really focus in the gym on shows and music while you work out.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Worked great but missing parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items arrived as described however the AirPods did not come with ear covers - NONE. I went to the store after I found out there were no ear socks and asked to buy some and was told they do not sell them for the AirPods. So I had to orders some from Amazon. Just disappointed I didn't get the ear socks as described. The ones I ordered from Amazon worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noice cancellation EarBuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro’s noice cancellation is better or similar to Bose QC 35 II. It is small, light and won’t feel pain if you will use it for a long time. In new OS 14 , AirPods switches from iOS to other devices.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not sure if its because they are certified but they tend to disconnect from the phone. Im not completely satisfied with this purchase. I would recommend purchasing new ones instead. They tend to disconnect often and it can get a bit frustrating during a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Refurbished is great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish you can tap them like the old airpods. But definitely working fantastic and great. No problems so far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had these for 2 years now. They are still working great and hold charge good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome ones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Best ones ever. Love that we can find them easily when misplaced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as replacement for 1st gen AirPods for my wife. The sound quality and noise canceling feature is awesome. She uses them every day and probably turns on the noise cancellation to drown me out lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great,pairing them took about 10 seconds,and for what I paid for them it was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor play time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of AirPods. Hearing from others who had the old ones compared to the pro ones they like the old ones better. What I don’t like about them is it’s battery life says 12 hrs of continuous play time but mine only last about 4-5 hrs before the go dead. They do charge to 100% fairly quickly so that’s good. Other then that ⭐️⭐️⭐️⭐️ For the price I paid I was expecting more exceptional use of play time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like new! No marks or scuffs on any piece and the sound is amazing for Bluetooth.

    I would recommend this to a friend