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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. These are definitely worth spending money on. I purchased three pairs and they are all really great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great amazing pods and the noise cancellation works just as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a upgrade and glad I did. The noise canceling option is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple earnuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them, nice sound and the noise cancelling is great. I still need to learn how to lower the volume and stuff, but I do recommend them nog time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son lost his ipod and so i had to buy him another this work grear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the prince. Eat buy had them ready to go,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I use them all the time. They help a lot when recording music, I am a musician full time and I do a lot of recording sessions and they come in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The noise canceling is amazing! I love the transparency option so that I can listen to conversations and music at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Super clear sound quality and the noise canceling feature is amazing. They are comfortable and offer different size ear tips. No more wires is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value, just like new!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance buying refurbished and it paid off, could not tell the difference between a new pair we bought for another family member and this pair. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price and no audio issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this refurbished pair. Sounds just as good as a new pair that I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my boyfriend. (I am team Samsung) and he was so excited. Great sound quality. Also, he jumped with them on into a pool accidentally and the survived so...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a game changer for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm one happy camper with these AirPods Pro. I wake up early now just to go for a walk and listen to my music! that's never happened before!! I wish I could give 10 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My absolute favorite, next to my girlfriend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it’s just great. The sound is fantastic, the noise cancellation is on par, and the fact that it has the changeable ear pieces makes it and easy thing to like.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks like new on the inside, worth the buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t come with the medium ear tips although I don’t really care about it because I use the small tip and it seals really great! Unlike other review, I didn’t experienced any fall out from my ear. The packaging is pretty smooth even though it has some black/grey mark/scratch on it. But the Airpods and the Airpods case looks like new. Totally worth the buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Matched.......great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price Matched to Amazon. These were listed a reconditioned by Geek Squad but you would never know the difference. Great buy at an excellent price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long life battery rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the extended battery is key for long zoom days! The small and large ear pieces are a nice touch too. A little expensive but enjoying them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio Perfection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product! Came in original packaging and looks/works like brand new! Audio is amazing, beautiful sound quality. The Apple family perks are a plus as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great but falls out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great but tends not to stay in my ear even though Ive tried all the sizes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Coco

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchase for my 15 year old son, and he loves the product, he would keep them on all day if I let him. I purchase for his older brother first.

    I would recommend this to a friend