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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,871 reviews
  • Rated 4 out of 5 stars

    AirPod pro eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working fine, there were a few marks in the case which were noticeable but easy to clean, I wonder why they couldn’t be cleaned by geeksquad. Just to be safe you should try to clean the case as well as the AirPods for your safety.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend for men who are picky too!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the battery last long. Was a gift for my husband and he’s been so happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Xxxxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I will recommend to a friend, better price...,

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Apple Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, a great value for the price. The only thing “wrong” with them was that the outer box was dented. Still in original packaging!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like a Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these bought them while they were on sale and you can’t beat the price. Great quality sound and a great feel for me. So glad I purchased these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, good for day to day tasks and noise cancellation feature helps when your on the go and have to make a call with out the background noises.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase ,great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished means nothing as far as quality goes with my Airpods pro purchase no problems no issues,. Very satisfied thank you Best buy.

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 3 out of 5 stars

    Nasty packaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was nasty. Missing charger. Would have definitely purchased the new ones, if they would have been in stock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great . I love them I was thinking about recommending a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the prince. Eat buy had them ready to go,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy noise cancellation works well, great for hands free phone calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my niece because I own a pair. They are open box but work just as well as brand new ones just at a cheaper price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for any Bluetooth user!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed especially when I was told by others that refurbished could mean that it won’t last. But after a few weeks I’m loving these AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Very comfortable and the sound quality is awesome. All like how easy it is to switch connection between my laptop and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Brand New

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn’t know these were refurbished I would think they were brand new. Quality is great. Sound is awesome. No scratches, scraps or discoloration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPod pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the comfort and size. No complaint on quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better fit/ refurbished-like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an improvement as to fit. Able to for better in smaller ( women’s or kids) ears. Bought refurbished and they look /perform as new !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things rock. They have crazy technology that turn on as soon as they go in your ears. Sound just as good I recommend over the basic ones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time AirPod owner and I really like them. Very helpful in many ways. Will definitely buy again for my kids and will advise friends to buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe the quality until I tries it. Leagues above the normal earPods and super high quality. Sound sealed off and great controls.

    I would recommend this to a friend