Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the noise blocking is definitely on point, I just can’t keep them in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far more positive than negative but the noise canceling function is a bit weird. I think most people would like them but I found it to be a little disorienting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the left ear bud going out on me it was a seamless return and replacement from apple on the left ear bud through the store warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Pros - Amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife absolutely loves these! I bought them for her as a gift and she has no complaints! I wish the battery life was a little longer, but I don't believe the technology is there to last all day with how much she used them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Gen 1

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve now owned both versions of the AirPods. These are so much easier to wear and more comfortable. The ANC is not perfect, but certainly there. Getting used to the force touch button takes getting used to. I’ve hung up on people accidentally while adjusting the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality and product is durable. Fits in ears comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for what it is

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product from Apple. Expensive for what it is but my daughter had to have them and I did not want to be a bad father for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting better for the price! Battery life is so bad. For this price so many low price buds perform better!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Great but 2 things

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only two downsides of getting the AirPods refurbished were when I would have a call the AirPods microphone didn’t pick up my audio very well, it came out choppy and when I got the AirPods they didn’t come with medium size ear pieces. Other than that they work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refurbished purchase ever made. Never had a refurbished product last so long. Using them in the gym as I write this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Air pods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 3 pair of air pros… the last 2 I brought were used and the sound and quality good for 60 days and now static in the left and the volume goes in and out! My regular air pods brought sound la and still last and I brought used! Warranty for Apple not covered as well! It’s a hit our miss with the pro- AirPod used

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. I lost one set. I find the price and quality very good. These suit me just fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Falls out easily

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good not bestbuys fault but they dont really stay in my ear no matter what size☹️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, also very expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are great they just don't fit my ears for some reason even with the different sizes. I would still recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with this product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, packaged well, look new, and work fine. Sorry there is no warranty, but the price for refurbished was good.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition and an awesome upgrade. Noticeable difference between the old ones and the Pros.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earpods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear pods especially for on the go type of situations for work or working out or every day use very recommendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were really good at firts, after 3 years later they still work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best I've had. Fit great, sound is superb and the noise cancellation it killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new but saved a bit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even think they were opened more than once. Basically got a new pair for $15 less. Best earbuds I’ve used in terms of what all they offer. Maybe not the best sounding vs sennheisers but they make up for it in features and build quality.

    I would recommend this to a friend