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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,871 reviews
  • Rated 4 out of 5 stars

    geek squad certified refurbished Airpods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can see the product not as good as the brand new, by the look by the quality as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome! Ambient noise cancellation works great. I work in a loud environment and so it's always a plus to save my hearing. Thanks, Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it sooooo very much. my music sounds so much better and I can easily ignore the things I don't want to hear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought ones and they worked just as well as new ones, Best Buy has the best geek squad now I can listen to music on AirPod pros that didn’t cost me it’s original high price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    made of gold?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my kid loves them i think they are to expensive. apple items are to expensive period.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, they are starting to lack on the "Noise cancelation" which is very odd.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may be due to my small ears but these things would not stay in. Even when they did they were not near as comfortable as the basic ear pods. I also prefer the function controls of the standard AirPods. Usually the pro version of any Apple product is far superior but in this case I think the quality and functionality is better in the standard AirPod 2

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    AirPod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side keeps citing off on me might have to send them back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First refurbished item- works perfectly, looks brand new. Very happy with the enhancements of the Apple AirPods, especially the adjustment with the ear size. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fits great in ear and is comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound and great fit!Apple never disappoints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these air pods. Only complaint would be I wish the battery life was a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was clear and nice. I personally did not like the fit. I went back to the Air Pod 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished AirPods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive on buying these refurbished air pods . I had issue with one of the pods and contacted apple and they replaced it with no questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far! Item arrived in original packaging without any flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never failed to help me. Choose the right one if you looking for certified one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these open box. They work great as always from Geek Squad. They were for my wife and she absolutely loves them! She uses them daily. Would definitely recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as new. My AirPods work consistently. I'm not a big fan of wireless headphones in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very nice headphones not a bad price either. They work with wireless charging too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not snug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but even when i changed the ear grips they still fall out of my ears

    I would recommend this to a friend