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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,871 reviews
  • Rated 4 out of 5 stars

    Ipods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurbished from Best Buy snd I really like this ipods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were excellent earbuds! They come in a clean condition in my case. Very deep bass. I didn’t find myself turning up my volume all the way up which I liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple pairs of wireless pods from other internet companies, finally found some the sound good and has the quality that should last a lot longer than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Works just fine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em, came clean and seem like new. Awesome deal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fall off but have good noise cancellation..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding earbuds with full features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't believe the hype at first but these are the best wireless ear buds on the market currently. At the refurbished price, it was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy kids equals happy mom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You couldn’t even tell the AirPods were refurbished. My girls were more than happy with they’re presents. I won’t hesitate to order refurbed items from BestBuy ever again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AirPods Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but it look smaller then the one from Apple store I don’t know why but everything work and the sound it great but personally mine when I wear it to long it keep falling.... I don’t if my hear to small or it just the AirPods!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are so helpful. I have wanted them for a long time but finally have them. Even bought my gf a pair as well and she loves them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Bluetooth set, pricy tag!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is not so great for so pricy Bluetooth headset. Easy setup with compatible Apple devices but battery life is not so good. Background noise it’s a downside too I would recommend other Bluetooth brands if you looking for background noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ‘em

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean who doesn’t love AirPods! These small things are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these but Gen2 is better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but battery life and sound of the 2nd generation is better. Get the 2nd generation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work great. The only issue was the user manual was missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely awesome. Way better that the original air pods. The noise canceling is amazing can enjoy my music with hearing the mower when cutting the grass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jonathan Tapp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a friend of mines son. He seems to really enjoy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast shipping. Only thing was that it still had someone else's name attached to it. Easy to change, but other than that, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original AirPods, but they started to not hold a charge long and was due for an upgrade. I love my AirPods and won’t be going to any other brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but fall out your ear sometimes but other than that its good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple airpods pro is a solid buy for any apple products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful buy !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fabulous to have seamless connectivity between my Apple iPhone and iWatch ! The AirPods were in perfectly good condition! I added my own case.

    I would recommend this to a friend