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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,871 reviews
  • Rated 3 out of 5 stars

    Not Bad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not bad. You can definitely tell that these are refurbished based on the sound. Noise canceling is not as good as the new ones. Probably should have been a little cheaper than the $169.99 I paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can when they said they was are very friendly went back and ordered something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried few different ear buds, they ether fell out or heart my ear. Dont have this problem with those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a Christmas gift for my daughter. Can't wait for her to open it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same price as new pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them 3 Stars cause I never got to use them. I bought them online refurbished for 199 but when I went into the store to pick them up they were on sale new for 199 so I returned these and got a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for my daughter for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for a lesser price on high priced items to purchase refurbished instead of brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them! Thank you GEEK SQUAD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fairly quick love them no major blemishes on the case and the headphones work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great savings compared to new ones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of refubs purchased, nothing wrong with the first set, an excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deals

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another open box deal from Best Buy the deals keep coming give them a try for your electronic needs

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Broken air-pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the air-pods with no box and after few day later the left pair didn’t charge Guys if they gave you the air-pods without a box just return them ASAP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    decent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first day they felt weird compared to the originals but after a day or two they’re perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Mothers day gift! The only thing is make sure you have the right side ear piece so they do not slip off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been almost 8 months, I am extremely satisfied with the product. I would recommend it to anyone. Noise cancellation did not look very important when I was buying it but afterwards I realized how handy it can be in loud environments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them. Now I’m thinking about getting some for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurbished Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Refurbished is excellent in my experience. These were an amazing buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for when riding my motorcycle and couldn't be happier. The noise cancelling works great, and being able to turn it off when not needed is nice. Sound is clear, and I can hear all my incoming messages while riding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty skeptical about buying a refurbished product but I can honestly say I’m very pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them; the last pair worked for a long time before she needed to replace them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for being refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished cleaned them up and programed them to my Samsung z flip works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with a charging cable, but other than that, I’ve been pretty happy with them.

    I would recommend this to a friend