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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1871 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, sound quality, fit, battery life, and refurbished condition of the Geek Squad Certified Refurbished AirPods Pro. They appreciate the effective noise cancellation, comfort during extended wear, excellent sound quality, secure fit, long battery life, and the fact that the refurbished products are like new. However, some customers have concerns about connectivity issues, sketchy packaging, occasional defects, the high price, and the lack of charging accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,871 reviews
  • Rated 5 out of 5 stars

    Refurbished Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Everything works great!! Love everything apple!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have this product! I feel more comfortable with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product………………………………………………………… ………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    well worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my airpods and their “find me” feature has. Save me more times than i can count on one hand. they feel so natural in my ear i often forget i have them in lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the win for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant even tell that they were refurbished. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my husband and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and fast delivery. Glad I looked here first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds and they work really good with any devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine arrived missing the standard medium sized silicone heads that allow it to fit in normal sized ears. I figured renewed meant used like new, not used and missing parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked but the pair I received might be defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two pair -Although refurbish they worked very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this product for my son and jr loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are great but did not get the usb charger which was disappointing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read previous reviews and thought I would give it a shot to save a few extra dollars, but I should have stuck with buying them new. Just like many other reviews my right ear pod had a weird crackling/ static noise. Some people might be able to tolerate that because it is not as noticeable when music is playing, but for paying 200$ for something I would expect perfect quality. They were at least clean though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is very nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice. This is very nice. This is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buying experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as expected. Curbside pick up is very organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all your everyday activities. I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. If you own an iPhone you should be using these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect just as new !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Just as new, it included earbuds, charger and all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurb Was Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing my earbuds during an outing I was so dreading to have to pay full price for a replacement! When I visited the site the refurb option came up, and after mulling it over, I just said “eff-it” and bit the bullet. Altho I was initially sketched out to get a refurb, overall it was totally worth it. The apple box it came in looked like it went thru some changes, but everything inside the packaging appeared to be brand new. It came with new rubber ear pieces and the official charging cord. Also I had some bestbuy cash in my acct during the purchase, so it felt like discount city. This is so totally worth buying

    I would recommend this to a friend