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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.6 out of 5 stars with 979 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the sound quality, wireless connectivity, comfort, and affordability of the Geek Squad Certified Refurbished AirPods. They appreciate the great sound, the convenience of not having wires, the comfortable fit, and the reasonable price point. However, some customers have concerns about the packaging, cleanliness, occasional defects, and scratches that may come with refurbished products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 979 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don’t buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality sounding pair of ear buds. Unfortunately one of them stopped working after 3 months of use. Listening to music in the gym with one ear bud can be disconcerting. BUY NEW!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my daughter. And she really loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kids have them and love them. Bought several more for family gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello my review of the product is that it’s a wonderful purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pods are great for all outback devices even if it's not apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratches found on the case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches can be seen on the back of the case. Earphones look good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not care for these as they did not fit my ears comfortably

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hands free is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to everyone. Sounds great and looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods works great, they have some cosmetic details.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE HAS DONE IT AGAIN WITH A GREAT SET OF EAR BUDS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they work very well. It was a good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the airpods, but can easily fall out clear.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Horrific sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality. Very basic bass, whinny highs, and poor clarity. Also, they are bluetooth compatible, but only compatible with Apple products. The Wireless Beats, also an Apple product, are so much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for yourself..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you plan on gifting AirPods to someone, do yourself a favor and buy them brand new. I received the AirPods with such a damaged box that it would've been embarrassing to gift. Now if you plan on using them yourself, then by all means its a good purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from Bestbuy.com but unfortunately one of them didn't work. When I went to return them to one of the stores, they couldn't provide a replacement...only a refund. So I had to order from someone else because of poor quality control.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously they have good features if you own other apple products. But they are not the greatest. When you wear then for a couple of hours, they are very uncomfortable. Also, they don’t last for more than 4 hours of constant use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a refurbished gift. The gift arrived on time and hopefully as promised. The package internally (with product inside) was severely disfigured but the exterior box was not. Maybe shouldn’t have done a refurb product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnects easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the slightest movement from myself or the connected phone and one of the airpods cut out or even both! I have to do somekind of voodoo dance to get these things to connect!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had to Return One Didn't Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of refurbished equipment. My past experiences have been nothing but good. But this time one of the ear buds was defective. I returned to the store with ease and bought brand new ones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Airpods overamplify and pair poorely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods overanplify and they are much to dilent. To be able to listen to songs in the gymn eg planet fitness you have to go to at least 80% of Volume to hear anything. Then they start overamplifying. Bass very poor. Mids to agressive. Highs to harsh. Perhaps a peoblem as they were refurbished and still dont work. Plus: Paring problrms. Sometimes they simply dont get connected.

    No, I would not recommend this to a friend