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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,426 reviews
  • Rated 5 out of 5 stars

    Great cordless headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless headphones for a great price!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, use them all day everyday so glad I bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great that I had to order two of them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting the cord never felt so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good purchase would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems whatsoever. I bought it as a Father's day gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Would recommend it to any Apple users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new wireless gear. Thanks Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids got them for Christmas and absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as new product. Hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great for gym training

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. works well with iPhone 11, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Fast shipping. My daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a birthday present and she love them...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love this item .............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great . Have had no problems. Would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pods work fine the value was a little higher than I expected

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Win some lose some

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked for about 2 months and then one of the buds stopped holding a charge, which is what I imagine the issue was when they were returned in the first place.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished suck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even had them for a whole month and one already broke. If I can't get it fixed I will be so disappointed. I buy a lot of refurbished items from Best Buy, but the was a "worst" buy not the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy and comfortable they are to use. The price was decent too because I shopped around and they were the best price at BestBuy. Arrived on time also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shipping was a disaster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item shipped to a completely different state. Then they took longer on directing them to me than original shipping. Took an extra 6 days. You would think they would expedite a mistake.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like my AirPods regardless

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t complain for the price. This product is defective and I am hoping the Apple store can get this fixed.

    No, I would not recommend this to a friend