Customer Ratings & Reviews

You should really get beats AirPods are so easy to misplace it’s not worth it

They don’t work. Won’t connect to iPhone, need to return to the store for reconfiguration but I don’t have the extra $ for the Uber

Apple warranty is effective as when it was originally registered in June. I bought the certified AirPods in November. Basically I lost nearly half the warranty and I can even add AppleCare on it. Overall working AirPods but would have rather had the warranty assurance

They were terribly scratched and it looked as Though the charging case has been bitten and Chewed on. This was not worth the money you Might as well buy the new ones , cause these aren’t it . I wasn’t satisfied with my purchase and I can’t get a refund so I’m lucked out . Honest review

did not work, consistent beeping sound in one ear. when i contacted support they told me i had to physically go into a location for a refund…i don’t have a best buy near me, there’s a reason i ordered it online. very frustrating. would never use best buy for refurbished products again.

I ordered the GSSR Airpods 2 thinking that it should be all good since it's certified refurbished but it turns out that one of the ear piece isn't working properly. It does charge but it doesn't work. I tired resetting them yet nothing. No doubt the quality and everything is perfect the 1 star is for the poor quality of the certification, not the airpods. I still love them!

It was my first time I had bought something refurbished and only the left ear AirPod worked I went back and returned it. Was it my bad luck? I thought that refurbish meant there were something wrong w them but the problem was fix. Not that the item is sold again with the same defect.

They make buzzing noise before connecting to device.

I Receive my AirPods without a charging cable and when I called BestBuy in Fairview Heights ILL 62208 They were very rude to me because I bought this item refurbish, they refuse to give me a charging cable. they said it dint come with one ,but that was not true because I bought 2 and the other pair had one with it.I was very insulted.I have spent a lot of money with BestBuy over the years.

Both airpods worked at first, but now only the right one does. I tried forgetting the device and connecting it again as well as restarting my network settings both of these attempts weren’t fruitful. Such a bummer.

Had to return and none in stock to replace them. Left side worked left did not.

Broken on receipt. Only one of the ear pieces worked at all but claimed connection. Unable to charge or hold a charge

My daughter likes the airpods, however they were overpriced.

This is not an item you want to buy refurbished...

Voice quality is good but have wear and tear on the item

I charged them up and it was at 100%, but then one dropped in 2 minutes to 20%. I took it back to the physical store 20 days later, and they told me the return window was 14 days and there was nothing they can do because it was a "refurb". That's weak no to back your product up.

The battery died after 4 months & won't recharge. It lasted just past the 90 day limited warranty. Complete waste of money. I will not buy Geek Squad certified refurbished again.

Sometimes one of the AirPods don’t work and and it takes a long time to connect very disappointed have

I didn’t even take the time to see if they worked. They were very worn and were very dirty. I was really surprised Best Buy sold a refurbished product like this. I took them back to the store and returned them immediately. I would not recommend buying refurbished from best buy

Right AirPods is pretty low can’t hear much from the right one but other than that they good