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Customer Ratings & Reviews

Your price for this item is $105.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 2420 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,420 reviews
  • Rated 5 out of 5 stars

    great AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them loud & I don’t lose them easily…………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get them hooked up. Took them back to Best buy and exchanged them for new ones. Bought a pair for the wife and had to do the same thing with them,take them back and get the new ones. Would not recommend the refurbished ones to anyone. Just go ahead and buy the good ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total AWESOMENESS!! Definitely A Positive Purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my package sadly. I talked to the carrier and nothing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lets just say the sound Quality of Any air Pod is just avg. You are paying for the Apple name.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping is taking too long been a whole month and still haven’t gotten anything

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Work for the most part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some times when I put them in they won’t connect or sometimes one will work but one won’t .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware:

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods came without a charging cable. So no way to charge it. They seem to be in good condition but until I figure out a way to charge them I won't know for sure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good didn’t come clean and its havinf charging problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope looks used refurbished fine but it look like it got ran over

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone go in and out and when you put both of them in they go out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear don’t work and the left ear goes in and out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Authenticity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I question if these AirPods are authentic and have to constantly have to charge it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t fall for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left ear bud did not work and could not get the original owners name out no matter how many times I tried to change. Pay the additional $25 for brand new ones.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could hear fine on the air pods but the mic didn’t work. I would avoid them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t bother

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. One barely works at all. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They Don't Work and No One Will Help Me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always had little glitchy issues (not sycing up quickly or cutting out) but less than 4 months later, they've completely come to a halt. I thought having Geek Squad would help if there were any issues and there is no way to contact them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay in your ear I bought them as a gift she lost them already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting and Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that these are refurbished but that doesn’t mean I should receive dirty headphones. The case and the individual headphones were disgusting. For the price that I paid for them, I shouldn’t have received a product in this condition.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last the year. $40 for a diagnosis plus cost of repair. Could buy new for not much more. DO NOT BUY REFURBISHED!!!!!

    No, I would not recommend this to a friend