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Customer Ratings & Reviews

Your price for this item is $105.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 2420 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,420 reviews
  • Rated 1 out of 5 stars

    My order never arrived

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order never arrived..............................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One didn’t work right out the box. Best Buy is great and replaced them in store, but I have to be honest and say it’s not worth buying refurbished when new is $10 more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wast of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never last and are a waste of money. these were my 2nd paid and they randomly stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rotten Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well in the beginning but after about 11 months and 29 days they turn into junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUY THEM NEW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t even been 6 months and they are no longer working I’m so upset! I guess that’s what I get

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed, dis was supposed to be a Christmas present for my daughter, it arrived late and AirPods (the right one) did not work. Have to return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t been 3 months and these earphones are already making me sound like I’m under water. Do t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was broken and I was unable to set them up with my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    An absolute waste

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left AirPod did not work what so ever. Don’t ever get Best Buy refurb! Th “geek squad “ needs to step it up. Nerds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product. Refurbished didn’t work out so well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one day. Then non functional. Not a charging issue. Returned and bought brand new. New ones are wonderful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get right ear to work. I tried everything I saw on the Apple website and numerous YouTube videos I watched. I returned these and spent $5 more for a new pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods don't work well at all. Better off spending the few extra dollars and buying new.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is not working at all. Will need an exchange or refund.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing airpods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pods were missing. It came with the wireless charging case with no earphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heyy wanted to see if I warrant on the AirPods because on one of them the speaker stop working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Airpods, but after 20 days of use the right side stopped working, so I cannot recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are low and dies frequently. Requires multiple charges per day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic doesn’t work on these refurbished AirPods. Geek squad told me they won’t fix them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the airpod does not keep charging only one is functional

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear pod didn’t work & the stores are closed due to the corona epidemic so I’m just stuck with nothing

    No, I would not recommend this to a friend