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Customer Ratings & Reviews

Your price for this item is $105.99
The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 2420 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,420 reviews
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor, the left AirPods did not work. Store refused to replace .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod stopped working after a few days!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good..have to return and buy brand new. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken , dirty , must return

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Best Buy product I've ever been unhappy with.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I feel cheated Bu Bestbuy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpod stop working because do no retain charge. I feel cheated by Bestbuy...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were very dirty and didn't work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods stopped working after 1 week! I am disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these as the one wouldn’t work !!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work bast 6 weeks after I purchased !! And now they won't return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not syncing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not sync to my daughters phone. So we can’t say how well they work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would like my money back because want charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like my money back because want charge ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad result

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 months, it shows matching problems and Charging case does not find airpods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR CONDITION WHEN RECEIVED

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left earphone does not work even when you reset!!VERY DISAPPOINTED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Could have been fixed better. And sound better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right ear isn’t working out of no where. Just got them Jan 24

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BROKe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things were fine at first then stopped working after one week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had two weeks and not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item for less than two weeks and right airpod stopped working!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work I bought early for daughter’s birthday so couldn’t return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work sending back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sending back asap, don’t recommend any refurbished products from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    product is defective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is defective left ear piece is not working

    No, I would not recommend this to a friend