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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,426 reviews
  • Rated 5 out of 5 stars

    Top value for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pods are in excellent condition - Thanks.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    her majesty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect as expected :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What it says on the tin. Works as you would want it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but needed a better cleaning for a refurbish product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 starts would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them worth the purchase everything comes in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was easy.Hardest part was finding a sales person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they were better quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These did not last 6 months before one side stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ thanks iPods great price great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Stopped charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and connects easily. But, after 5-6 months of minimal use they stopped charging. They charge to about 20% and that’s all. Not happy with this expensive purchase, for only 5-6 months of use, and light use at that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge needs to last longer. Need to type 18 characters. Done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    air pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 pair needed to be sent back to apple store to be repaired

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for letting me enjoy your products such as apple.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Constant loud popping sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one made a constant loud popping noise every 2 seconds, whether in my ear, in the case, or just sitting there. Had to call about 3 separate times to fix it and to not get charged for new ones that were cancelled with hardly any notification.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods can be easily stolen and reset with no rec

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods were stolen and the theif was able to reset them and remove them from my device. Apple support said they could not do anything even with the serial number and tried to insinuate that I removed them from find my device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They fix them long enough that you can't return

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my BEST BUY refurbished airpods in February and they just gradually stopped working all together. Tried to return them, and no one would help me. Said to go talk to Apple and no one would help me from either store. Do not buy best buy refurbished appliances or electronics, I thought I could trust Geek Squad because I have had good experiences with them before, but they trick you into taking your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ear pods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't care for how they sit in the ear, they fall out of the ear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Supper bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 pairs they dont charge they get hot poor quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They don't work at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light is green until I press the back button and it just stays white. It won't blink white therefore I cannot pair them with my phone. Don't buy these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ipods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working not even a whole 2 weeks. Was to late to send them back and get a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this 0 stars. I finally was able to purchase these and I got them and guess what... one of them completely doesn’t work at all. I’m extremely sad and disappointed.

    No, I would not recommend this to a friend