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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,426 of 2,426 reviews
  • Rated 1 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were messed up had to take them to the Apple Store to get them replaced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective earbud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was defective and had to be replaced. The mic didn't work on one of the buds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these products and one is not charging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not new but ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some obvious wear on them but i guess you get what you pay for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Right Headphone doesn’t even work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these two days ago, and the right one doesn’t even work, also poorly packaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they glitch out ever 10 seconds and they die really fast. these sucks

    No, I would not recommend this to a friend