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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,426 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love my AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, good quality sound, fit perfect I recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have purchased this product to one of my friend’s kid who lives in Turkiye. She loved it. She said that she loves Apples!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Always great for a while, then problems.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get so tired of these headphones. They constantly get to a state of degraded volume, need cleaning and maintenance. Sometimes one just stops working. If you don’t need the mic, there are a host of cheaper Bluetooth options with longer battery life for 1/2 the price. I’ve had a $30 pair I much prefer for 3 years, dropped in water, stepped on and super glued back together, and sound and work like the day I got them including battery life. Break out of the apple crap, you live with so much less for an ad campaign.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best headphone i have ever got. Sound quality is awesome and especially the sensor on each headphone is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great alternative

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a replacement for my son who had already previously lost a set. From what he's told me, he has no complaints and sound, charging and ability to track work great. Refurbished is your best bet when you're trying to get what you want and save some cash.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly good audio quality, battery life is great too. Pairing is also quick

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eric Weary

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was skeptical about purchasing this IPods, they are just what I needed. I use them very often and the sound is excellent. The price I paid was the selling point.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and a great price. A 10/10 option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound ,amazing ease of use !, Love how they auto pair to any apple products!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected them to be and more!Great sound. Wonderful battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For refurbished headphones these were amazing. The sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurbished item...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods are great. They work better than expected and they stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves these. She had a new pair prior and after about a year and a half one of the airpods stopped working. We decided to just get this refurbished pair since they were not much more then getting just one airpod replaced. She thinks the sound quality is awesome and just like new! We are hoping they last longer then her original ones!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Wish I had them 20 years ago. Great sound, charge lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase. I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really such amazing produces good sound quality and the music is t

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    amazing ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great quality easy to use never had ones like these

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great so I decided to go for it. Overall, I am happy with the purchase but it is obvious that the product has been used before (packaging, condition). I am still happy with it, and have bought an open box products from BestBuy before which looked brand - but this one just needed a bit more detail to look brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several pairs of AirPods and refurbished is no different than a new product and I’ve never been disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very pleased with how they fit and sound.

    I would recommend this to a friend