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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,426 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ease of use but fit is so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through three different wireless earbuds that were all glitchy and eventually failed. Typical for Apple, the paring is fast and efficient. The sound quality is good in my opinion but the fit is not the greatest. I used the wired version that comes with iPhones and they seemed to fit better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Used battery, perfect otherwise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for sure used, the battery never really lasted quite as long as they should, but over a year later they’re still working fine! I need to charge them quite frequently (every other day or so) compared to new airpods (once a week or so), but still great value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works like New!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like new! I bought these for my teen daughter who need them for school. She loves them and you can’t tell that they were refurbished. Excellent condition and great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically brand new, works and looks excellent. Great if you want to save some money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is very clear. It’s nice being able to tune any outside noise and just be able to focus on the content being watched and/or heard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's Apple. You know what you get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple. AirPods. Expensive but great sound. Comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple does is again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried knockoff AirPods assuming headphones are headphones and boy was I wrong. The knockoffs would lose sound, not connect, sounded bad and last only 1 hour. The Apple AirPods charge when in case, work smooth, sound great and work for phone calls. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Easy to use! Sound is great! Comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little girl lost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s earbuds were stolen from her at school. She was devastated but Best Buy saved the day. They were at my door faster than expected. They were way better than her old ones and the price was way cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the airpods are really good they’re like new i would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to pair. The delivery time was too long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daily User

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily at work, the gym, and around the house. These are fantastic ear buds and work great in nearly every environment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worked great! Sound quality is very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, sound quality is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to use, I recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Loving ❤️ My AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ my new AirPods exactly what I wanted. Excellent condition, a bit nervous to try a refurbished product. They came packaged as if they were brand new. Very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds quality. Charges fast and last long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Will purchase Again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent, AirPods were fully charged, came with charging case and cord

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very satisfied with the airpods. they sound even better than my old ones and came looking brand new. they did not come in an airpod apple box though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this great product and will buy more of them i the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, bought this for my daughter and she loves the quality of sound and durability.

    I would recommend this to a friend