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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the sound quality, price, and condition of the Geek Squad Certified Refurbished AirPods with Charging Case (2nd generation). They appreciate the great sound quality, affordable price, and good condition of the refurbished AirPods. Customers also find them comfortable to wear and enjoy the convenience of wireless connectivity. However, some customers have concerns about durability, with a few reporting issues such as one side of the AirPods stopping working after a period of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,426 reviews
  • Rated 4 out of 5 stars

    Great Value but need original packaging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are as expected seem to work well ( gift so not been in use too long ) . My only critique at this point is i wished they at least came in a airpod box and had the users manual. I’m gifting to teens do those things matter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great best thing I bought they work good no issues with them

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Air Pods 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the item came in great shape, has also been used every day with no issues since purchased. Big fan of the renewed buys from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though these have been used before, it is impossible to tell the difference compared to a new pair. They do a very good job cleaning them and making sure everything works. The price is kinda up there for used headphones, but they work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my son. He’s an mechanic and need his hands to be free to do his job. He love the sound and that he can answer his phone calls too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use while being productive at work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these because I can use them for work and listen to music while moving around, it connects fast to your iPhone and no weird glitching like those other wireless brands. Battery life time is great and charges fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the headphones are wireless. Being though they are refurbished, the headphones I received could have at least been cleaned and look like they were somewhat new and ready to be resold.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Josi’s buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them very much. The clarity is crisp and sound is well balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Preferred Over iPod Pro Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys. I lost my original pair after owning them for 5 years. I use them as my first option over my ipod pro buds. The pros have been nothing but issues. Get these guys for half price while they are still around.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Geek squad certified refurbished AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a set of refurbished AirPods. I know there are some risk and purchasing something that has been used. With that being said I still thought they would be in good working order and they were not. They left air Bud was not operating and draining the case within minutes. I am in the process of returning them. Outside of them not operating properly the experience was not unpleasant I received the package the date expected and everything seem to be relatively new. However I would not purchase a Nother set of refurbished AirPods again I would use BestBuy‘s online service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good condition airpod and accessories are in good shape

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product as refurbished and it works perfectly. I paid $118.00 so it was worth the risk. I think I would like the Airpod pros next but will have to wait for the price to come down. These work well and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came just as expected. Clean and works as if it is brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best and fastest service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and within a few days my package was delivered at my door. Although they are christmas gifts i opened them to test them out. They work just as if they were brand new. everything is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works well in most climates. Battery life is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to purchase online. Picked up at the store next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the OG'S. feels more comfortable to me in ear than the newer AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased several pair we all love them and tend to lose them often , but love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good - recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Got them refurbished but have had no issues. Wish battery life was a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as good as new and I love them! So glad I bought them

    I would recommend this to a friend